External User Manager Reviews

What is External User Manager?

Enabling guest access within Microsoft 365 is relatively simple; however, effectively managing it poses significant challenges, often resulting in a tenant cluttered with forgotten external collaborators due to users inviting them without proper IT supervision. The External User Manager equips IT administrators with a robust framework that streamlines the entire process of managing external access, covering the essential steps of request, approval, onboarding, and offboarding. Team owners must utilize a structured workflow to submit guest invitations, allowing IT the opportunity to review and grant access before it is approved. New external users are onboarded with the correct permissions right from the start, and lifecycle management strategies are in place to ensure the guest list remains organized. To avoid the persistence of outdated accounts, periodic automatic reminders encourage team owners to assess the ongoing necessity of access for each external user. This solution is fully integrated within Microsoft Teams, negating the need for any external portals and can be conveniently installed via the Microsoft Teams App Store. It proves especially advantageous for IT departments managing external collaborations across a diverse range of users, from 500 to over 10,000, ensuring that management remains both efficient and effective throughout the entire lifecycle of external user access. Furthermore, this organized methodology not only bolsters security but also significantly enhances collaborative efforts throughout the organization. By implementing such a system, companies can foster a safer and more productive environment for all users involved.