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What is Extrua Dispatch?

Extrua Dispatch serves as a robust cloud-based job management platform specifically designed for Australian service businesses that send teams to various client locations, including sectors like cleaning, trades, pest control, pool maintenance, and landscaping. The software consolidates multiple functionalities such as quoting, scheduling, dispatching, mobile documentation, invoicing, and customer communication into one cohesive platform. Businesses can easily convert accepted quotes into operational jobs, manage both one-time and ongoing services, track employee hours and locations, and employ checklists along with job images for greater clarity. Its mobile crew feature allows teams to work offline, with the ability to sync data later, thereby promoting uninterrupted workflow. Upon job completion, invoicing can be carried out and seamlessly integrated with Xero, while a dedicated customer portal provides clients with access to job updates, quotes, invoices, and the option to arrange repeat services. Additionally, the platform boasts job costing and reporting functionalities that help organizations evaluate their efficiency and profitability. It also includes workflows for safety documentation relevant to trades, such as Safe Work Method Statements (SWMS) and Job Safety Analysis (JSA) records, as well as tools to monitor licenses, ensuring adherence to compliance and safety regulations. This comprehensive approach not only streamlines operations but also elevates overall productivity and organization for service-oriented companies, making it an invaluable asset in today's competitive market.

What is Chalk CRM?

Chalk CRM is an online customer relationship management system tailored for contractors and service-based companies that require efficient task estimation and scheduling. It adeptly handles customer data and leads, produces estimates with a pricing guide, and allows quotes to be sent through text or email, while also streamlining the collection of signatures and deposits, thereby converting approved estimates into scheduled tasks. The system includes a variety of scheduling views such as daily, weekly, monthly, and route-map options, and also accommodates crew scheduling, visit reminders, time tracking, and the uploading of job-related images. Invoices can be sent directly to customers, and payments can be processed effortlessly through Stripe, accepting both card and bank transfers, all while keeping track of outstanding balances and automating reminders for payments. Furthermore, Chalk encompasses features such as two-way text messaging, a customer portal, team permissions management, detailed reporting, and data import/export capabilities. The advanced AI offering introduces ChalkBot, which aids in managing customer responses, booking appointments, and following up on quotes; developers also have access to an API under this plan. This adaptable platform serves a wide range of service industries like painting, fence and deck staining, pressure washing, landscaping, cleaning, remodeling, handyman services, and pool maintenance, positioning it as a comprehensive solution for diverse business requirements. Ultimately, Chalk CRM is designed to optimize operations, elevate customer interactions, and enhance overall efficiency for service-oriented enterprises, ensuring they remain competitive in a rapidly evolving market. With its extensive functionalities, Chalk CRM not only simplifies management tasks but also empowers businesses to focus more on delivering quality service to their clients.

Media

No images available

Media

No images available

Integrations Supported

Xero

Integrations Supported

Apple Calendar
Google Calendar
Microsoft Outlook
Quo
Stripe

API Availability

Has API

API Availability

Has API

Pricing Information

A$53/user/month
Plans cost A$53–A$69 per active user per month. GST is not charged. The 14-day free trial covers the first user and requires no card to start; additional users require a card and are billed from the day they are added.
Free Trial Offered?

Pricing Information

$49/month
Core is $49 per month or $490 per year; AI is $99 per month or $990 per year, with two months free on annual billing. Additional team seats are $14 per user per month. Customer card payments are processed through Stripe at Stripe's standard rates.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub

Training Options

Not specified

Company Facts

Organization Name

Extrua

Company Location

Australia

Company Website

www.extrua.com.au/dispatch

Company Facts

Organization Name

ChalkCRM

Company Location

United States

Company Website

chalkcrm.com

Categories and Features

Categories and Features

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