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What is FUGU?

FUGU specializes in self-learning systems for fraud prevention, with its advanced software meticulously monitoring online payments after transactions because we truly believe that EVERY PAYMENT COUNTS! With a month-to-month operational model that poses no risk or long-term commitments, FUGU significantly minimizes false declines by 50%, successfully contests chargeback disputes 60% of the time, and detects various forms of fraudulent activity, including friendly fraud. Additionally, FUGU provides a chargeback liability shift service, addressing both fraud and authorization reason codes. Living up to our motto, "EVERY PAYMENT COUNTS," we implement a distinctive KYC system that streamlines verification processes, enhancing the success rates to be among the highest in the industry. FUGU is an essential tool for online payment systems, catering to: 1. eCommerce platforms - compatible with all environments, including a dedicated Shopify app 2. Payment gateways 3. Software as a Service (SaaS) - offering continuous risk assessments 4. Investment firms and exchanges for managing investor deposits 5. Gaming and casino industries 6. Banks and credit card companies 7. Chargeback guarantees FUGU is compatible with all major eCommerce platforms and provides tailored solutions, including fraud detection and prevention applications for Shopify, WooCommerce, Magento, BigCommerce, and Wix, ensuring comprehensive protection across the board. Furthermore, our commitment to excellence means we continually adapt and improve our offerings to meet the evolving needs of the market.

What is Disputes Deflector?

At Worldpay from FIS, we understand the various challenges and frustrations associated with chargebacks, which drain valuable time, resources, and energy that could be better utilized for business growth. These chargebacks lead to operational difficulties and can create tension with customers, ultimately impacting your sales negatively. A large number of these complications can be alleviated by addressing claims earlier in the dispute resolution process. The Disputes Deflector aggregates dispute information from multiple card brands, allowing you to respond to customer claims more efficiently, thereby reducing both chargebacks and the revenue losses that accompany them. Additionally, Visa and Mastercard are introducing new services designed to decrease the occurrence of chargebacks. By leveraging these services, you can provide critical information earlier in the dispute process, enabling you to issue refunds or take preventative actions, which can prevent a dispute from escalating into a chargeback. This forward-thinking strategy not only improves customer satisfaction but also strengthens your financial performance, ultimately positioning your business for greater success. By taking proactive measures, you can create a more resilient operational framework that mitigates risks associated with disputes.

Media

Media

Integrations Supported

BigCommerce
Gmail
HubSpot CRM
HubSpot Customer Platform
Intercom
LivePerson
LoanPro
Magento
PrestaShop
Promise2Pay
Re:amaze
Shopify
Squarespace
VTEX
Wix
WooCommerce
Zendesk Chat

Integrations Supported

BigCommerce
Gmail
HubSpot CRM
HubSpot Customer Platform
Intercom
LivePerson
LoanPro
Magento
PrestaShop
Promise2Pay
Re:amaze
Shopify
Squarespace
VTEX
Wix
WooCommerce
Zendesk Chat

API Availability

Has API

API Availability

Has API

Pricing Information

$99
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

FUGU Risk

Date Founded

2018

Company Location

Israel

Company Website

bit.ly/39DMjF0

Company Facts

Organization Name

FIS

Date Founded

1968

Company Location

United States

Company Website

www.fisglobal.com/en/merchant-solutions-worldpay/products/fis-disputes-deflector

Categories and Features

Chargeback Management

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

Financial Risk Management

Compliance Management
Credit Risk Management
For Hedge Funds
Liquidity Analysis
Loan Portfolio Management
Market Risk Management
Operational Risk Management
Portfolio Management
Portfolio Modeling
Risk Analytics Benchmarks
Stress Tests
Value At Risk Calculation

Fraud Detection

Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Crypto
For Insurance Industry
For eCommerce
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval

KYC

Categories and Features

Chargeback Management

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

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