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What is FanExam?
FanExam's NPS® tool provides an outstanding approach for accurately measuring customer satisfaction while gathering essential insights about your platform. It effectively administers surveys to your customers and produces comprehensive reports derived from their feedback and ratings. We guarantee the tracking of surveyed individuals, ensuring that your customers' opinions are recognized and valued. FanExam strategically utilizes NPS to ask the most pertinent questions to your site visitors during critical interactions on your website. This method allows you to gain a deeper understanding of your customers' viewpoints. By integrating FanExam into your site, you will create a continuous and systematic feedback mechanism for your customers, accessible at all times. This invaluable resource not only aids in guiding your business decisions but also plays a significant role in improving the overall customer experience, making it easier to adapt to their needs and expectations. Ultimately, leveraging this tool will empower your business to foster stronger relationships with your clientele.
What is Customer Thermometer?
Receive immediate and effective feedback straight from your clients, and take action with just a few clicks! Sign up now to enjoy 10 complimentary surveys along with a free account! Our clients typically see an impressive response rate of over 80%. By addressing customer concerns right away, you can significantly decrease churn rates. This proactive approach fosters positive reviews and enhances word-of-mouth referrals across various platforms. We partner with numerous Fortune 500 companies while adhering to all GDPR standards. With our platform, you can launch surveys in just 2 minutes, and there's no need for any development work involved. This seamless experience allows businesses of all sizes to enhance their customer engagement effortlessly.
Integrations Supported
AWeber
BrightGauge
Campaign Monitor
Chattermill
CodeTwo Email Signatures 365
Datto RMM
Desktop.com
Exclaimer
Gmail
Google Docs
API Availability
API Availability
Pricing Information
$29 per month
Free Version
Free Trial Offered?
Pricing Information
$29 per month
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Supported Platforms
SaaS
Customer Service / Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
Online Training
Training Options
Documentation Hub
Webinars
Company Facts
Organization Name
FanExam
Date Founded
2014
Company Location
Netherlands
Company Website
fanexam.com
Company Facts
Organization Name
Customer Thermometer
Date Founded
2010
Company Location
United Kingdom
Company Website
www.customerthermometer.com
Categories and Features
Customer Satisfaction
Analytics
Feedback Collection
NPS
Not specified
Categories and Features
Customer Feedback
Not specified
Customer Satisfaction
Analytics
Complaint Monitoring
Feedback Collection
Survey Management
NPS
Not specified