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Ratings and Reviews 0 Ratings
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What is FeedbackExpress?
You can now easily commence official Amazon rating requests by leveraging the same system that drives the Request a Review feature in Seller Central, eliminating the need for manual clicks on each order and alleviating compliance worries, as the entire process is automated and fully compliant with Amazon's policies. In 2019, eDesk broadened its services by acquiring FeedbackExpress, a well-regarded tool designed to improve Amazon feedback and safely bolster seller reviews. Over the years, we have gathered essential insights from FeedbackExpress users and integrated them into the eDesk Feedback product that is now widely appreciated. FeedbackExpress users have favored the eDesk Feedback solution for its compliant and automated method of securely collecting feedback and reviews. Furthermore, they appreciate the capability to obtain reviews across various platforms, such as Amazon, eBay, Trustpilot, and Google My Business, which greatly enhances their online store conversions. This cohesive strategy not only simplifies the feedback collection process but also elevates the overall customer experience across a range of online marketplaces, fostering customer loyalty and encouraging repeat business. By consistently improving these systems, eDesk ensures that sellers remain competitive in an ever-evolving market.
What is BigCentral?
BQool's BigCentral 7-Figures Growth Cycle provides sellers with vital resources necessary for achieving success as 7-figure earners throughout the entire customer journey. It encompasses aspects such as product and keyword research, marketing tactics, sales techniques, and customer support, all designed to enhance sales on Amazon. By swiftly analyzing the financial aspects of your Amazon business, you can access valuable data-driven insights. The Profit Dashboard offers an in-depth overview of profits and losses, clearly outlining your expenses while highlighting your gross profit. Moreover, the platform's trend analysis and performance metrics enable sellers to easily monitor their current and historical performance, aiding in the accurate forecasting of future business activities. In addition, it simplifies the task of sending Amazon-compliant review and feedback requests, allowing for a seamless process. BigCentral automates these email requests and features a variety of filters and scheduling options, removing the need to manually engage with each "Request a Review" button in Seller Central. This holistic strategy not only streamlines workflow but also empowers sellers to concentrate on business growth without being hindered by monotonous tasks, ultimately fostering a more efficient and productive selling experience.
Integrations Supported
Amazon
API Availability
Has API
API Availability
Has API
Pricing Information
$20 per month
Free Trial Offered?
Free Version
Pricing Information
$50 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
FeedbackExpress
Company Location
United Kingdom
Company Website
www.edesk.com/feedbackexpress/
Company Facts
Organization Name
BQool
Date Founded
2011
Company Location
Taiwan
Company Website
www.bqool.com/bigcentral/
Categories and Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Categories and Features
Amazon Seller Tools
A/B Testing
Alerts / Notifications
Analytics / Reporting
Campaign Management
Competitor Analysis
Content Management / Optimization
Conversion / ROI Tracking
Customer Data Management
Email Marketing
Feedback Management
Inventory Management
Keyword Tracking / Research
Order Management
PPC Ads Management
Price Optimization
Rank Optimization
Refund Management
Review Management
Sales Tracking / Analysis
Shipping Management
Trend Analysis
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
