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Ratings and Reviews 0 Ratings
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What is Feedbackify?
Gain immediate insights from your website visitors with Feedbackify, a simple and efficient tool designed for collecting private feedback from your audience. Protect your brand by receiving timely notifications about any potential issues on your site. Encourage your most valuable asset—your visitors—to share new ideas and suggestions, allowing you to stay attuned to their needs and boost their satisfaction levels. With just a quick 30-second registration and a five-minute setup, you can start gathering feedback. Your site visitors can easily express their thoughts without needing to register, significantly lowering feedback drop-off rates. We provide only the necessary tools, avoiding any extraneous features. We strongly advocate for the importance of maintaining privacy in initial interactions between customers and brands to uphold both the integrity of your image and the confidentiality of your clients. Do you really want your visitors to leave your site just to voice their opinions about your offerings? With Feedbackify, we ensure that your visitors remain engaged and focused on YOUR website, facilitating a smooth feedback experience. By simplifying the process, we support you in building more robust connections with your audience while continuously improving their experience. Ultimately, this leads to a more loyal customer base that feels heard and valued.
What is FanExam?
FanExam's NPS® tool provides an outstanding approach for accurately measuring customer satisfaction while gathering essential insights about your platform. It effectively administers surveys to your customers and produces comprehensive reports derived from their feedback and ratings. We guarantee the tracking of surveyed individuals, ensuring that your customers' opinions are recognized and valued. FanExam strategically utilizes NPS to ask the most pertinent questions to your site visitors during critical interactions on your website. This method allows you to gain a deeper understanding of your customers' viewpoints. By integrating FanExam into your site, you will create a continuous and systematic feedback mechanism for your customers, accessible at all times. This invaluable resource not only aids in guiding your business decisions but also plays a significant role in improving the overall customer experience, making it easier to adapt to their needs and expectations. Ultimately, leveraging this tool will empower your business to foster stronger relationships with your clientele.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
$19 per month
Free Trial Offered?
Free Version
Pricing Information
$29 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Feedbackify
Date Founded
2010
Company Location
United Kingdom
Company Website
www.feedbackify.com
Company Facts
Organization Name
FanExam
Date Founded
2014
Company Location
Netherlands
Company Website
fanexam.com
Categories and Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Categories and Features
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management