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What is Feedbox?

Our innovative system is designed to intelligently comprehend and analyze customer feedback and NPS satisfaction surveys, streamlining the decision-making process. By providing AI-driven surveys and sentiment analysis for open text responses, we enhance the overall efficiency and effectiveness of gathering insights. Additionally, we incorporate all key methodologies, including NPS and CSAT, to ensure comprehensive evaluations. Our platform serves as a holistic multichannel solution, easily accessible through tablets, QR codes, or various social media platforms, making it convenient for users to engage with. Ultimately, this system empowers organizations to better understand their customers and respond proactively to their needs.

What is Allosmile?

AlloSmile offers an effortless method to collect instant feedback after each phone call originating from your website. Its implementation is straightforward and it is accessible worldwide, acting as a substitute for mystery shopping, customer reminders, dual listening, and voice server surveys. Users can customize both the questions they want to ask and the way ratings and comments are displayed. By effectively gathering customer insights, this tool significantly improves the overall customer experience. Additionally, it empowers businesses to make informed decisions based on direct feedback.

Media

No images available

Media

Integrations Supported

Salesforce

Integrations Supported

Android
Apple iOS

API Availability

API Availability

Pricing Information

$40/month/device

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone

Supported Platforms

SaaS

Customer Service / Support

Standard Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

Feedbox

Date Founded

2011

Company Location

Mexico

Company Website

feedboxcem.com

Company Facts

Organization Name

AlloSmile

Company Location

France

Company Website

www.allosmile.fr/

Categories and Features

Customer Feedback

Alerts / Notifications
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys

NPS

Not specified

Categories and Features

NPS

Not specified

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