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What is Feedbox?

Our innovative system is designed to intelligently comprehend and analyze customer feedback and NPS satisfaction surveys, streamlining the decision-making process. By providing AI-driven surveys and sentiment analysis for open text responses, we enhance the overall efficiency and effectiveness of gathering insights. Additionally, we incorporate all key methodologies, including NPS and CSAT, to ensure comprehensive evaluations. Our platform serves as a holistic multichannel solution, easily accessible through tablets, QR codes, or various social media platforms, making it convenient for users to engage with. Ultimately, this system empowers organizations to better understand their customers and respond proactively to their needs.

What is Customer Thermometer?

Receive immediate and effective feedback straight from your clients, and take action with just a few clicks! Sign up now to enjoy 10 complimentary surveys along with a free account! Our clients typically see an impressive response rate of over 80%. By addressing customer concerns right away, you can significantly decrease churn rates. This proactive approach fosters positive reviews and enhances word-of-mouth referrals across various platforms. We partner with numerous Fortune 500 companies while adhering to all GDPR standards. With our platform, you can launch surveys in just 2 minutes, and there's no need for any development work involved. This seamless experience allows businesses of all sizes to enhance their customer engagement effortlessly.

Media

No images available

Media

Integrations Supported

Salesforce

Integrations Supported

Salesforce
AWeber
BrightGauge
Campaign Monitor
Chattermill
CodeTwo Email Signatures 365
Datto RMM
Desktop.com
Exclaimer
Gmail
Google Docs
Microsoft 365
Microsoft Outlook
Pandium
ServiceNow
Shopify
Sigsync
TeamSupport
Zendesk
Zoho Desk

API Availability

API Availability

Pricing Information

$40/month/device

Pricing Information

$29 per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone

Supported Platforms

SaaS

Customer Service / Support

Standard Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

Feedbox

Date Founded

2011

Company Location

Mexico

Company Website

feedboxcem.com

Company Facts

Organization Name

Customer Thermometer

Date Founded

2010

Company Location

United Kingdom

Company Website

www.customerthermometer.com

Categories and Features

Customer Feedback

Alerts / Notifications
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys

NPS

Not specified

Categories and Features

Customer Feedback

Not specified

Customer Satisfaction

Analytics
Complaint Monitoring
Feedback Collection
Survey Management

NPS

Not specified

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