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What is FetchIt?

Fetchit is a user-friendly software that promptly retrieves client data as soon as a call is received. By seamlessly integrating with your Practice Management Software (PMS) and telecommunication systems, it presents a patient's comprehensive chart the moment the phone rings. Utilizing this innovative solution can save significant time, improve customer service, and foster enduring relationships that lead to repeat business. Typically, users experience an average time savings of 37 seconds per call due to instant access to charts. Additionally, the software facilitates easy updates or creation of customer data while on calls, enhancing operational efficiency. It also supports improved staff scheduling by offering insights into call volumes during specific periods or for particular customer service representatives. With timely notifications, client information is readily accessible within your PMS, ensuring that by the time you finish your greeting, the patient's chart and necessary details are on hand for effective assistance. If a customer is not located in your database, you can quickly copy their contact information to either establish a new chart or update an existing one, guaranteeing a smooth experience for both your staff and clients alike. This functionality not only streamlines workflows but also significantly boosts the overall effectiveness of managing client interactions, leading to a more productive work environment.

What is 2i Nova Veterinary Software?

2i Nova offers an affordable and effective veterinary practice management system suitable for mobile, emergency, and specialty care practices alike. Their V-Tech PMS can be accessed via cloud, on-premises, or hybrid setups, providing flexibility in usage. Equipped with robust features, this system is designed to streamline the operations of a successful veterinary clinic. Essential functions include appointment scheduling, automated reminders, vendor management, surgery documentation, barcoding capabilities, and remote data backup, among others. This comprehensive tool ensures that veterinary practices can efficiently manage their daily tasks and improve overall service delivery.

Media

Media

Integrations Supported

3CX
AVImark
Cornerstone Software
Digitail
First American
FreeSWITCH
Heartland Payment Processing
Impromed
QuickBooks Online
RingCentral Automatic Call Recording
Star2Star
VetScene
Vonage Contact Center

Integrations Supported

3CX
AVImark
Cornerstone Software
Digitail
First American
FreeSWITCH
Heartland Payment Processing
Impromed
QuickBooks Online
RingCentral Automatic Call Recording
Star2Star
VetScene
Vonage Contact Center

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$150.00
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

FetchIt

Date Founded

2017

Company Location

United States

Company Website

www.fetchitdata.com

Company Facts

Organization Name

2i Nova, Inc.

Date Founded

1988

Company Location

United States

Company Website

www.2inova.com

Categories and Features

Call Tracking

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

Veterinary

Appointment Reminders
Appointment Scheduling
Billing & Invoicing
Boarding Management
Image Storage
Inventory Management
Patient Records
Prescription Management
Treatment Plans

Categories and Features

Veterinary

Appointment Reminders
Appointment Scheduling
Billing & Invoicing
Boarding Management
Image Storage
Inventory Management
Patient Records
Prescription Management
Treatment Plans

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