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Ratings and Reviews 0 Ratings
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What is FetchIt?
Fetchit is a user-friendly software that promptly retrieves client data as soon as a call is received. By seamlessly integrating with your Practice Management Software (PMS) and telecommunication systems, it presents a patient's comprehensive chart the moment the phone rings. Utilizing this innovative solution can save significant time, improve customer service, and foster enduring relationships that lead to repeat business. Typically, users experience an average time savings of 37 seconds per call due to instant access to charts. Additionally, the software facilitates easy updates or creation of customer data while on calls, enhancing operational efficiency. It also supports improved staff scheduling by offering insights into call volumes during specific periods or for particular customer service representatives. With timely notifications, client information is readily accessible within your PMS, ensuring that by the time you finish your greeting, the patient's chart and necessary details are on hand for effective assistance. If a customer is not located in your database, you can quickly copy their contact information to either establish a new chart or update an existing one, guaranteeing a smooth experience for both your staff and clients alike. This functionality not only streamlines workflows but also significantly boosts the overall effectiveness of managing client interactions, leading to a more productive work environment.
What is CallThread?
CallThread distinguishes itself as a leading pay-per-call network throughout North America, featuring a diverse range of offers that cater to various industries. Our main focus areas encompass sectors such as insurance, pest control, home services, healthcare, financial services, automotive, travel, and legal fields. With a real-time reporting dashboard at your disposal, you can track calls, evaluate campaign effectiveness, identify the best call sources, and make necessary adjustments without delay. CallThread employs a variety of both online and offline channels to deliver a higher return on ad spend (ROAS) when compared to traditional performance marketing techniques. Our customized greetings and front-end menus adeptly filter and guide incoming calls. You have the flexibility to establish geographical boundaries, determine your contact center's operational hours, and control the volume of calls it can handle. By harnessing sophisticated ad targeting strategies, our vast network, and a user-friendly interactive voice response (IVR) platform, we facilitate seamless connections with your desired audience. This all-encompassing strategy not only guarantees optimal marketing outcomes but also significantly boosts consumer interaction and satisfaction. Ultimately, partnering with CallThread equips you with the tools needed to thrive in a competitive market landscape.
Integrations Supported
3CX
AVImark
Cornerstone Software
Digitail
FreeSWITCH
Impromed
RingCentral Automatic Call Recording
Star2Star
Vonage Contact Center
Integrations Supported
3CX
AVImark
Cornerstone Software
Digitail
FreeSWITCH
Impromed
RingCentral Automatic Call Recording
Star2Star
Vonage Contact Center
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided
Free Version
Free Trial Offered?
Pricing Information
Pricing not provided
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
FetchIt
Date Founded
2017
Company Location
United States
Company Website
www.fetchitdata.com
Company Facts
Organization Name
Soleo
Date Founded
2002
Company Location
United States
Company Website
soleo.com/callthread-for-advertisers/
Categories and Features
Call Tracking
CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking
Veterinary
Appointment Reminders
Appointment Scheduling
Billing & Invoicing
Boarding Management
Image Storage
Inventory Management
Patient Records
Prescription Management
Treatment Plans
Categories and Features
Call Tracking
CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking