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What is FetchIt?

Fetchit is a user-friendly software that promptly retrieves client data as soon as a call is received. By seamlessly integrating with your Practice Management Software (PMS) and telecommunication systems, it presents a patient's comprehensive chart the moment the phone rings. Utilizing this innovative solution can save significant time, improve customer service, and foster enduring relationships that lead to repeat business. Typically, users experience an average time savings of 37 seconds per call due to instant access to charts. Additionally, the software facilitates easy updates or creation of customer data while on calls, enhancing operational efficiency. It also supports improved staff scheduling by offering insights into call volumes during specific periods or for particular customer service representatives. With timely notifications, client information is readily accessible within your PMS, ensuring that by the time you finish your greeting, the patient's chart and necessary details are on hand for effective assistance. If a customer is not located in your database, you can quickly copy their contact information to either establish a new chart or update an existing one, guaranteeing a smooth experience for both your staff and clients alike. This functionality not only streamlines workflows but also significantly boosts the overall effectiveness of managing client interactions, leading to a more productive work environment.

What is DVMAX Practice?

DVMAX provides a robust veterinary practice management software that caters to both small clinics and large, multi-location establishments. Our revolutionary 'One Step Paperless Practice' aims to boost your profitability by minimizing the potential for missed charges and optimizing the daily functions of a busy veterinary clinic. With DVMAX, creating and retrieving medical records is a breeze, ensuring that every service fee is accurately captured from the record itself. The use of pre-configured findings, macros, and super items significantly reduces the time spent on administrative duties, allowing for greater interaction with your clients and their pets. As a top-tier provider of adaptable and feature-rich practice management solutions in the veterinary field, DVMAX guarantees efficient and smooth operations for your practice. Discover our newest features, including EMV Payment Processing and the Anywhere App, which enhance your workflow even further. Documenting an examination is as simple as conducting one with our paperless system, and our Medical Record Driven Invoicing feature automatically creates invoices as you update a patient's medical details, ensuring that billing is as hassle-free as possible. Ultimately, DVMAX equips veterinary professionals to prioritize patient care while skillfully overseeing their practice’s financial well-being, paving the way for enhanced efficiency and satisfaction. By embracing our technology, you can transform the way you manage your practice and improve the overall experience for both staff and clients.

Media

Media

Integrations Supported

3CX
AVImark
Cornerstone Software
Digitail
FreeSWITCH
Impromed
RingCentral Automatic Call Recording
Star2Star
Vonage Contact Center

Integrations Supported

Next In Line
VitusVet

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$4995 one-time payment

Supported Platforms

SaaS

Supported Platforms

Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

FetchIt

Date Founded

2017

Company Location

United States

Company Website

www.fetchitdata.com

Company Facts

Organization Name

DVMAX

Date Founded

1989

Company Location

United States

Company Website

www.idexx.com/en/veterinary/software-services/dvmax-veterinary-health-management-software/practice/

Categories and Features

Call Tracking

Not specified

Veterinary

Not specified

Categories and Features

Veterinary

Appointment Reminders
Appointment Scheduling
Billing & Invoicing
Boarding Management
Image Storage
Inventory Management
Patient Records
Prescription Management
Treatment Plans

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