Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • D&B Finance Analytics Reviews & Ratings
    798 Ratings
    Company Website
  • Fraud.net Reviews & Ratings
    56 Ratings
    Company Website
  • Dynamo Software Reviews & Ratings
    71 Ratings
    Company Website
  • TIMi Reviews & Ratings
    68 Ratings
    Company Website
  • D&B Credit Insights Reviews & Ratings
    Company Website
  • PayKings Reviews & Ratings
    163 Ratings
    Company Website
  • D&B Risk Analytics Reviews & Ratings
    80 Ratings
    Company Website
  • Predict360 Reviews & Ratings
    18 Ratings
    Company Website
  • ARGOS Identity Reviews & Ratings
    8 Ratings
    Company Website
  • Convesio Reviews & Ratings
    63 Ratings
    Company Website

What is Fi911?

The payments industry faces a range of obstacles, such as ensuring data security, adhering to compliance mandates, and navigating regional differences, which can create communication barriers between financial entities and their merchant partners; nonetheless, we are dedicated to offering assistance. Our innovative cloud-based solution is crafted to be modular and flexible, enabling it to expand effortlessly in alignment with the needs of financial institutions, resellers, and their clientele, while keeping additional investments to a minimum. The Fi911 platform emerges as the most cost-effective solution for overseeing the merchant life cycle within the payments sector, serving both large corporations and budding small to medium-sized enterprises. By functioning within a collaborative cloud framework, your varied customer base can easily access and control shared data at different levels. With an outstanding breadth of expertise and industry insight, the Fi911 business and technical teams are focused on providing customized white-label solutions that address your unique requirements and financial constraints. By emphasizing personalized service, we guarantee that your needs are addressed with exceptional accuracy and attention. Furthermore, our commitment to innovation ensures that we remain at the forefront of the evolving payments landscape, enabling your business to thrive in a competitive market.

What is Chargeback Defense?

Our platform is expertly linked with a diverse set of popular payment gateways, simplifying the process of updating transaction records and gathering information related to disputes. It allows for comprehensive tracking of a disputed transaction's journey, starting from the first RMI through to the feedback obtained during pre-arbitration stages. Users can easily examine dispute occurrences along with the relevant documentation to ensure transparency. Moreover, system webhooks keep users informed by alerting them whenever new chargebacks or notifications are created. Status changes regarding these chargebacks or alerts can also be communicated in a timely manner. To bolster risk management, we utilize specific functionalities from a customer relationship management system. Key features of our platform include options to cancel orders, blacklist certain customers, and add useful notes for reference. Additionally, the system provides collaborative data reporting specifically designed for effective dispute resolution. A multitude of distinct reports offers quick insights, facilitating better decision-making processes. Our Merchant API allows merchants to instantly generate new MIDs for their services, removing the hassle of tedious setup forms, spreadsheets, and introductory communications. Furthermore, our state-of-the-art software is engineered to automatically seek out and align transactions with their corresponding disputes and alerts, thereby optimizing the user experience and streamlining the overall process. With these innovative features, we strive to significantly boost operational efficiency while enhancing the overall experience for our users, ensuring they can manage disputes with ease and confidence.

Media

Media

Integrations Supported

Worldpay
Aloha Cloud by NCR Voyix
Braintree
EVO Payments
Intuit Field Service Management
PayPal

Integrations Supported

Worldpay
First Data
Konnektive
NMI Gateway
Recurly
ResponseCRM

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Fi911

Date Founded

2011

Company Website

fi911.com

Company Facts

Organization Name

Chargeback Defense

Company Location

United States

Company Website

www.chargebackdefense.com

Categories and Features

Chargeback Management

For Merchants

Fraud Detection

Not specified

Categories and Features

Chargeback Management

Not specified

Popular Alternatives

FUGU Reviews & Ratings

FUGU

FUGU Risk

Popular Alternatives