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What is Fi911?

The payments industry faces a range of obstacles, such as ensuring data security, adhering to compliance mandates, and navigating regional differences, which can create communication barriers between financial entities and their merchant partners; nonetheless, we are dedicated to offering assistance. Our innovative cloud-based solution is crafted to be modular and flexible, enabling it to expand effortlessly in alignment with the needs of financial institutions, resellers, and their clientele, while keeping additional investments to a minimum. The Fi911 platform emerges as the most cost-effective solution for overseeing the merchant life cycle within the payments sector, serving both large corporations and budding small to medium-sized enterprises. By functioning within a collaborative cloud framework, your varied customer base can easily access and control shared data at different levels. With an outstanding breadth of expertise and industry insight, the Fi911 business and technical teams are focused on providing customized white-label solutions that address your unique requirements and financial constraints. By emphasizing personalized service, we guarantee that your needs are addressed with exceptional accuracy and attention. Furthermore, our commitment to innovation ensures that we remain at the forefront of the evolving payments landscape, enabling your business to thrive in a competitive market.

What is ChargebackHelp?

ChargebackHelp provides merchants with extensive protection against a wide range of disputes, such as fraud and friendly fraud. The CBH+ service enhances transaction data by incorporating effective tools designed to prevent disputes, manage chargebacks efficiently, and recover revenue lost due to friendly fraud. With ChargebackHelp, merchants can significantly lower the frequency of disputes and reclaim funds that might have been lost to fraudulent actions. Our platform simplifies the entire dispute management process with an intuitive interface, enabling merchants to monitor all disputes while gaining valuable insights into their financial effects. By utilizing our solutions, merchants can achieve a reduction in chargebacks of up to 40% and enhance their success rates in dispute representment. Safeguard your revenue with ChargebackHelp's innovative services. Moreover, the CBH+DEFLECT feature empowers merchants to engage at the critical moment when a cardholder raises a dispute, providing real-time transaction data for both the cardholder and their financial institution. This proactive strategy ensures that your business information is accessible to prevent potential disputes before they can escalate. In this way, merchants can maintain a stronger relationship with their customers while protecting their interests.

Media

Media

Integrations Supported

Aloha Cloud by NCR Voyix
Braintree
CelerisPay
EVO Payments
Intuit Field Service Management
PayPal
Worldpay

Integrations Supported

Aloha Cloud by NCR Voyix
Braintree
CelerisPay
EVO Payments
Intuit Field Service Management
PayPal
Worldpay

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Fi911

Date Founded

2011

Company Website

fi911.com

Company Facts

Organization Name

ChargebackHelp

Company Location

United States

Company Website

chargebackhelp.com

Categories and Features

Chargeback Management

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

Financial Risk Management

Compliance Management
Credit Risk Management
For Hedge Funds
Liquidity Analysis
Loan Portfolio Management
Market Risk Management
Operational Risk Management
Portfolio Management
Portfolio Modeling
Risk Analytics Benchmarks
Stress Tests
Value At Risk Calculation

Fraud Detection

Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Crypto
For Insurance Industry
For eCommerce
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval

Categories and Features

Chargeback Management

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

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