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What is Fi911?

The payments industry faces a range of obstacles, such as ensuring data security, adhering to compliance mandates, and navigating regional differences, which can create communication barriers between financial entities and their merchant partners; nonetheless, we are dedicated to offering assistance. Our innovative cloud-based solution is crafted to be modular and flexible, enabling it to expand effortlessly in alignment with the needs of financial institutions, resellers, and their clientele, while keeping additional investments to a minimum. The Fi911 platform emerges as the most cost-effective solution for overseeing the merchant life cycle within the payments sector, serving both large corporations and budding small to medium-sized enterprises. By functioning within a collaborative cloud framework, your varied customer base can easily access and control shared data at different levels. With an outstanding breadth of expertise and industry insight, the Fi911 business and technical teams are focused on providing customized white-label solutions that address your unique requirements and financial constraints. By emphasizing personalized service, we guarantee that your needs are addressed with exceptional accuracy and attention. Furthermore, our commitment to innovation ensures that we remain at the forefront of the evolving payments landscape, enabling your business to thrive in a competitive market.

What is Ethoca?

Ethoca is partnering with merchants and card issuers around the world to deliver precise purchase information to consumers exactly when they need it. This effort not only boosts the customer experience but also reduces the occurrence of friendly fraud while encouraging digital advancement. Yet, this is just the initial step! In cases of fraud, recovering lost funds becomes an effortless endeavor, conserving both time and monetary resources. Together, we can tackle these obstacles! It is crucial to avoid perceiving your customers as potential offenders, as this viewpoint can adversely affect your profits. Your logo encapsulates your brand’s identity and acts as a recognizable and trustworthy emblem for your customers – and it does even more than that. By collaborating with leading financial institutions, we have transformed your logo into a valuable asset that provides transparency regarding purchases and the merchants involved. The goal is straightforward: to eliminate transaction confusion, reduce chargebacks, improve brand recognition, and significantly enhance the customer experience. In achieving this, we aim to cultivate lasting loyalty and trust that will ultimately benefit your business over time. By embracing this approach, you can ensure that your customers remain engaged and satisfied, paving the way for a more successful future.

Media

Media

Integrations Supported

Aloha Cloud by NCR Voyix
Braintree
EVO Payments
Intuit Field Service Management
PayPal
Worldpay

Integrations Supported

Amiko
BlueSnap
CelerisPay
Chargeback Gurus
Chargebackhit
Merchanto
MidMetrics
Midigator
PAYARC
Quavo
Shieldify
Verdivo

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Fi911

Date Founded

2011

Company Website

fi911.com

Company Facts

Organization Name

Ethoca

Date Founded

2005

Company Location

Canada

Company Website

www.ethoca.com

Categories and Features

Chargeback Management

For Merchants

Fraud Detection

Not specified

Categories and Features

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