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What is Field Nation?

Field Nation links businesses with a vast network of IT professionals for on-site tasks across the country. Each year, this platform facilitates the completion of over 1.4 million work orders, achieving an impressive success rate of 98% throughout all U.S. ZIP codes. Our technicians bring valuable experience from working with prominent chains nationwide, specializing in the installation, troubleshooting, and repair of essential equipment relied upon by your customers. More than just a service, Field Nation represents a collaborative partnership aimed at ensuring that the talent you select delivers outcomes that exceed your expectations. We take pride in our work and strive for your satisfaction as our ultimate goal. However, don’t just take our word for it; you can consult reviews from your peers to assess technicians' previous work history, expertise, and performance relevant to your specific needs. By choosing skilled professionals, you can effectively fill service gaps and assemble teams of top performers with whom you can trust. Additionally, creating a tailored profile will enhance your visibility and showcase your unique skills in the marketplace. Our commitment to connecting businesses with the right talent makes us an essential resource for achieving operational excellence.

What is CSOne?

CSOne's customer service solutions significantly improve the effectiveness of your support operations. Each interaction with your call center is carefully recorded and monitored from start to finish, capturing vital details such as the customer's name, location, and equipment, as well as the specifics of their inquiry. Moreover, CSOne’s online calendar enhances the visibility of your technicians' schedules. Technicians are promptly notified via email when new tasks are assigned, ensuring they address customer needs without delay. The platform manages a variety of field service tasks, including initial assessments and repairs on-site. Users can easily create repair quotes and service reports using a mobile printer, which speeds up transaction times. In addition, CSOne efficiently manages the entire sales process, including creating quotations, processing sales orders, handling deliveries, managing billing, and collecting payments. By organizing documentation that caters to specific business cases, it simplifies the tracking of task statuses, making it easy to identify pending tasks and quotes that need to be sent out. This all-encompassing strategy not only optimizes operations but also elevates customer satisfaction through prompt and effective service delivery, ultimately fostering long-term client relationships.

Media

Media

Integrations Supported

Autotask PSA
ConnectWise PSA
Datto RMM
Fieldcode
Fieldpoint
IFS Field Service Management
Leverage
NetSuite
Salesforce
ServiceNow

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

Free
Free Version
Free Trial Offered?

Pricing Information

$240 per 3 users per month
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Not specified

Company Facts

Organization Name

Field Nation

Date Founded

2008

Company Location

United States

Company Website

www.fieldnation.com

Company Facts

Organization Name

Libran Business Systems

Company Location

United States

Company Website

csone.biz/en/

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Dispatch Management
Electronic Signature
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Freelance Management

Anonymous Talent Search
Job Posting / Job Board
Talent Matching Algorithm
Talent Vetting

Vendor Management

Contact Management
Self Service Portal
Transaction History
Vendor Maintained Profiles

Work Order

Contract Management
Dispatch Management
Job Management
Preventive Maintenance
Quotes / Estimates
Routing
Scheduling
Task Management

Workforce Management

Budgeting & Forecasting
Contractor Management
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Categories and Features

Field Service Management

Contact Database
Contract Management
Dispatch Management
Inventory Management
Payment Collection in the Field
Scheduling
Time Clock

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