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What is Field Promax?

Field Promax is tailored to streamline and integrate your operational tasks, enabling efficient management of your technician team, rapid communication with clients, electronic work order administration, and business expansion. Embrace a paperless approach, manage your responsibilities from anywhere, and reap the rewards from every job you complete! Our powerful scheduling capabilities simplify the handling of work orders, allowing you to create and dispatch orders, automatically set up recurring tasks, and transform service requests into work orders with ease. With compatibility across numerous systems and devices, Field Promax allows technicians to update their work status on-site while supervisors can keep track of technician performance in real-time. By refining your workflow, you can make the most of every asset, from enhancing technician productivity and saving time by going paperless to swiftly turning orders into payments, which maximizes your potential for profit. This groundbreaking platform not only aids in effective project management but also encourages growth and adaptability, ensuring you stay competitive in the market. Additionally, the user-friendly interface allows for quick onboarding, helping your team utilize its full potential without a steep learning curve.

What is Explorer Shafers?

Shafers optimizes every element of your business operations, such as dispatching, procurement, payroll, and financial management, enhancing their efficiency and ease of use. Our service management solution brings all your critical data together in one place, enabling you to focus on what really matters for your business. With mobile invoicing capabilities, there’s no need to wait for payments; technicians can create invoices on-site, collect credit card details, and securely transmit payments to the back office without delay. In contrast to many software firms that rely on outsourced support, Explorer takes pride in having an in-house support team of seasoned experts who understand both the software and the Service Industry intimately. We provide assistance across all North American time zones, and our maintenance clients enjoy free software updates, guaranteeing they always have the latest features and improvements. By accelerating your response to customer inquiries and streamlining the process, you can significantly cut down on wait times and reduce frustration for both you and your clients. Our dedication to outstanding service is geared towards empowering your team and enhancing the quality of your customer interactions, ultimately fostering stronger relationships with your clientele. This comprehensive approach not only boosts operational efficiency but also positions your business for long-term success.

Media

Media

Integrations Supported

AnswerForce
QuickBooks Online
QuickBooks Online Advanced

Integrations Supported

API Availability

API Availability

Pricing Information

$29 per month
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Field Promax

Date Founded

2014

Company Location

United States

Company Website

fieldpromax.com

Company Facts

Organization Name

Explorer Software Shafers

Company Location

Canada

Company Website

shafers.com

Categories and Features

Appliance Repair

Not specified

Carpet Cleaning

Not specified

Cleaning Services

Billing & Invoicing
Dispatch Management
Job Management
Mobile Access
Payroll Management
Quotes / Estimates
Recurring Appointments
Scheduling
Service History Tracking
Work Order Management

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Job Management
Mobile Access
Quotes / Estimates
Scheduling
Technician Management
Work Order Management

Maintenance Management

Billing & Invoicing
Dispatch Management
Inventory Management
Mobile Access
Planning Calendar
Predictive Maintenance
Scheduling
Service History Tracking
Technician Management
Work Order Management

Paving and Asphalt

Not specified

Plumbing

Billing & Invoicing
Customer Database
Dispatch Management
Job Management
Mobile Access
Quotes / Estimates
Scheduling
Service History Tracking
Technician Management
Work Order Management

Service Dispatch

Billing & Invoicing
Contract Management
Customer Database
Job Management
Job Tracking
Mobile Access
Scheduling
Service History Tracking
Technician Management
Work Order Management

Snow Removal

Not specified

Work Order

Contract Management
Customer Database
Dispatch Management
Job Management
Quotes / Estimates
Recurring Appointments
Scheduling

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Scheduling
Service History Tracking
Technician Management
Work Order Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Scheduling
Service History Tracking
Technician Management
Work Order Management

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