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What is FieldConnect?

Utilizing field service software that effectively incorporates mapping technology can significantly enhance the efficiency of technicians in the field. Additionally, software that is seamlessly connected to your accounting system can lead to a substantial decrease in billing cycle durations. This allows field technicians to access all necessary information before, during, and after their service appointments, ensuring they are well-prepared for each task. By equipping your team with the right tools, you can attract and keep highly skilled workers who are motivated to excel in their roles. Furthermore, FieldConnect offers resources for gathering and reporting on a comprehensive array of workplace safety and compliance standards. Customers will benefit from a user-friendly self-service portal, making it simple for them to submit support inquiries. With FieldConnect’s software, managing field service technicians efficiently while they are on the road becomes a seamless process. This not only streamlines operations but also enhances overall customer satisfaction and service quality. Overall, the integration of such advanced technologies promotes a more productive and responsive field service environment.

What is Advanced Field Solutions?

AFS prioritizes customer engagement during the service journey, enabling users to seamlessly log, resolve, and evaluate service requests and related charges via the AFS online portal. Leveraging the sophisticated features of Google Maps' professional edition, AFS efficiently manages thousands of route optimization requests each minute to enhance operational efficiency. By addressing each phase from warehouse management to final delivery and installation, AFS effectively identifies and addresses the real-world challenges that arise in daily operations. Additionally, this focus on customer involvement guarantees that every interaction and piece of feedback plays a vital role in improving the overall service experience while fostering a more responsive service environment.

Media

Media

Integrations Supported

Microsoft Dynamics 365 Business Central
Microsoft Dynamics GP
Microsoft Dynamics SL
QuickBooks Online
Sage 300 Construction and Real Estate (CRE)
Sage Intacct
Viewpoint Spectrum
Viewpoint Vista
XOi

Integrations Supported

Microsoft Azure

API Availability

Has API

API Availability

Pricing Information

Competitive pricing to meet your needs.

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
On-Prem

Supported Platforms

Android
Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Not specified

Company Facts

Organization Name

FieldConnect

Date Founded

2002

Company Location

United States

Company Website

www.fieldconnect.com

Company Facts

Organization Name

Advanced Field Solutions

Company Website

afsgo.com

Categories and Features

Building Maintenance

Commercial Properties
Customer Database
Dispatch Management
Inventory Management
Job Costing
Job Management
Maintenance Scheduling
Routing
Scheduling
Work Order Management

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Plumbing

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Service Dispatch

Billing & Invoicing
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

Categories and Features

Field Service Management

Contact Database
Customer Database
Dispatch Management
Inventory Management
Mobile Access
Payment Collection in the Field
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

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