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What is Fieldmagic?

Fieldmagic is a contemporary and user-friendly software solution designed for field service and asset management, featuring an integrated CRM. This platform aids businesses in monitoring and enhancing their sales outcomes, organizing job schedules efficiently, gathering extensive field data, and delivering superior customer support. By streamlining these processes, Fieldmagic ultimately contributes to improved operational efficiency and client satisfaction.

What is Ascora?

Keep detailed records and a thorough history with your clients, while also monitoring the Equipment or Asset being serviced through a precise service history for each visit. Effortlessly access a full list of scheduled jobs for today, tomorrow, this week, or the next week to stay organized. Utilize your tablet to take photos and upload them directly to the relevant Job or Quote seamlessly. Evaluate all Job details provided by the Office, including any associated documents or manuals for a holistic understanding. Quickly generate a follow-up Quote from an existing Job or create a new Quote without any hassle. Receive timely notifications from the office via push notifications or SMS regarding any job updates. With a single tap, convert your Job into an Invoice while still in the field for convenience. Assign parts from your existing price list or create custom write-ins as needed, ensuring flexibility in your workflow. Collect your Customer's signatures directly on your iPad, which will be attached to the Job for future reference and accountability. Moreover, check in and out of jobs to allow Ascora to accurately capture the actual time spent on each task. This efficient system not only improves productivity but also guarantees that all essential information is easily accessible for review and further action, enhancing overall service delivery. Ultimately, this approach fosters a stronger relationship with clients through transparency and responsiveness.

Media

Media

Integrations Supported

MYOB
QuickBooks Online
Xero
MYOB AccountRight
Microsoft Dynamics 365
NetSuite
QuickBooks Online Advanced
Salesforce
Sugar Sell

Integrations Supported

MYOB
QuickBooks Online
Xero

API Availability

Has API

API Availability

Pricing Information

$9.00/month/user
Starting at USD$9 per month for technicians and USD$29 per month for office users with CRM functionality included.
Free Trial Offered?

Pricing Information

$19 per month

Supported Platforms

SaaS
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Fieldmagic

Date Founded

2006

Company Location

Australia

Company Website

www.fieldmagic.co

Company Facts

Organization Name

ASC Software

Date Founded

2009

Company Location

Australia

Company Website

www.ascora.com.au

Categories and Features

Asset Tracking

Not specified

Equipment Maintenance

Customer Database
Dispatch Management
Equipment Tracking
Inventory Control
Job Management
Maintenance Scheduling
Warranty Tracking
Work Order Management

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Inspection

Not specified

Maintenance Management

Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Pest Control

Not specified

Plumbing

Billing & Invoicing
Customer Database
Dispatch Management
Job Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Work Order

Not specified

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

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