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What is Fieldmagic?

Fieldmagic is a contemporary and user-friendly software solution designed for field service and asset management, featuring an integrated CRM. This platform aids businesses in monitoring and enhancing their sales outcomes, organizing job schedules efficiently, gathering extensive field data, and delivering superior customer support. By streamlining these processes, Fieldmagic ultimately contributes to improved operational efficiency and client satisfaction.

What is BigWave?

BigWave presents a cutting-edge software platform specifically crafted to track and maintain fixed assets that are currently in use. By combining features such as asset management, project oversight, field service coordination, and customer relationship management, BigWave provides a holistic solution aimed at boosting operational efficiency. This versatile, web-based tool adeptly handles numerous client accounts, facilitating smooth tracking, scheduling, and invoicing, which ultimately results in considerable savings in both time and costs. For those tasked with managing the ever-changing service needs of a diverse clientele, utilizing BigWave could significantly improve your operational capabilities. Its intuitive interface guarantees that adapting to evolving demands is straightforward, rendering it an essential resource for contemporary enterprises. With BigWave, organizations can streamline their processes, ensuring they remain competitive in a fast-paced market.

Media

Media

Integrations Supported

MYOB
MYOB AccountRight
Microsoft Dynamics 365
NetSuite
QuickBooks Online
QuickBooks Online Advanced
Salesforce
Sugar Sell
Xero

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$9.00/month/user
Starting at USD$9 per month for technicians and USD$29 per month for office users with CRM functionality included.
Free Trial Offered?

Pricing Information

$29 per user per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
On-Site Training

Company Facts

Organization Name

Fieldmagic

Date Founded

2006

Company Location

Australia

Company Website

www.fieldmagic.co

Company Facts

Organization Name

BigWave Software

Date Founded

2006

Company Location

United States

Company Website

www.bigwavesoftware.com

Categories and Features

Asset Tracking

Not specified

Equipment Maintenance

Customer Database
Dispatch Management
Equipment Tracking
Inventory Control
Job Management
Maintenance Scheduling
Warranty Tracking
Work Order Management

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Inspection

Not specified

Maintenance Management

Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Pest Control

Not specified

Plumbing

Billing & Invoicing
Customer Database
Dispatch Management
Job Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Work Order

Not specified

Categories and Features

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