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What is Fieldwork?

Reduce the likelihood of miscommunication and avoid the inconvenience of returning to the office for forgotten files with Fieldwork's all-encompassing suite of tools, which encompasses calendars, task management, and note-taking features. Every member of your team, from business owners to administrative personnel and technicians, can readily access vital information at any time using a PC, tablet, or smartphone, ensuring seamless alignment across the board. By handling mundane tasks, Fieldwork empowers you to focus on cultivating strong client relationships and growing your business. Our intuitive CRM allows for effortless creation of customer profiles, scheduling of both one-time and recurring appointments, dispatching reminders, and generating invoices. With a user-friendly dashboard and reporting capabilities, you can easily obtain valuable insights right when you need them. Additionally, Fieldwork simplifies the payment process for your customers, as our system manages invoices and allows transactions through the mobile app, by phone, or via their own customer portal. This effective and streamlined approach not only boosts productivity but also greatly improves the overall experience for your customers, making it easier for them to engage with your services. Ultimately, investing in Fieldwork means investing in a more organized and efficient way of doing business.

What is Dougal?

Dougal acts as a robust solution for job scheduling and field-work management, specifically designed for industries involved in trade and services. It aids coordinators and field staff in effectively handling customer interactions, job assignments, scheduling visits, managing calendars, and executing follow-up tasks. Every job is thoroughly recorded with a timeline of notes, photographs, activity logs, and billing information, which allows teams to evaluate their previous efforts and strategize future actions. Field personnel can easily access their assigned visits, add notes and images, log their time, and obtain job information while on the move. At the same time, office personnel can manage and arrange work schedules, generate timesheets, create quotes and invoices, and seamlessly import data from compatible accounting and contact management systems. Tailored for both sole traders and teams, Dougal serves various sectors such as plumbing, electrical work, HVAC, maintenance, installation, and inspection, particularly those that necessitate on-site visits. By consolidating field operations and simplifying job documentation within a single platform, Dougal ultimately boosts the overall efficiency and fosters improved communication among team members. This comprehensive tool not only enhances productivity but also provides valuable insights into operational performance over time.

Media

Media

Integrations Supported

QuickBooks Online
PayPal
QuickBooks Online Advanced
Stripe

Integrations Supported

QuickBooks Online
Xero

API Availability

API Availability

Pricing Information

$39 per month
Free Version
Free Trial Offered?

Pricing Information

$7.99/user/month
New accounts receive a time-limited free-user allowance: 2 active users for 12 months, 6 for 6 months, or 12 for 3 months. After the included period, additional active users are $7.99 per user per month. Currency and displayed pricing may vary by market.
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Anstar Products

Company Location

United States

Company Website

www.fieldworkhq.com

Company Facts

Organization Name

Dougal

Date Founded

2017

Company Location

Australia

Company Website

dougal.app

Categories and Features

Pest Control

Billing & Invoicing
Customer Service History
Dispatch Management
Fleet Management
Mobile Access
Pest Activity Tracking
Pesticide Usage Tracking
Property Layouts
Quotes / Estimates
Scheduling

Categories and Features

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