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What is Fire Files?

Fire Files™ is a complete records management solution tailored for investigations focused on fire incidents, arson, bomb threats, and law enforcement activities. Over the past ten years, it has gained traction among various municipal, county, and state agencies, helping to enhance their investigative case management and reporting tasks. Empower your investigators with essential tools for success! With Fire Files, users can effectively oversee different elements of their cases, such as monitoring suspects, cataloging evidence, writing narratives, and storing images, all while facilitating quick report generation with a single click. Are you a Value Added Reseller (VAR) serving public safety or law enforcement clients? Boost your sales and set yourself apart from the competition with our top-tier software and IT solutions, which can lead to significant commissions and a dependable source of recurring revenue through partnerships with ALBX Solutions. Additionally, if your organization is connected with a college, university, or continuing education program that includes studies in criminal justice, public safety, fire sciences, industrial safety, risk management, or law enforcement, you’ll be excited to learn that our software is provided free of charge for use in classroom and lab environments. This offers a remarkable chance for educational institutions to enrich their programs while equipping students with practical skills in a vital sector of public service, ultimately preparing them for successful careers in the field. Embrace this opportunity to make a lasting impact on future professionals!

What is Altia SmartCase?

SmartCase provides an adaptable and cost-effective records management system designed for various sectors, including government, public, and private enterprises. This comprehensive solution acts as a flexible platform for managing incidents, investigations, and cases, allowing users to navigate their cases effectively through user-friendly visuals and workflows. With SmartCase, you can tailor the organization and management of your cases to fit your unique requirements, ensuring a customized case management experience. Altia offers unwavering support throughout every stage, from the initial setup to ongoing operations, which helps to reduce any interruptions in your routine tasks. This dedication to assistance remains in place for the entire duration of your contract with Altia. The SmartCase system is engineered to securely gather vital information in the format you prefer, promoting smooth communication among all parties involved in the investigative process. In partnership with Microsoft, SmartCase emphasizes security while providing a robust management experience. As a result, SmartCase not only simplifies case management for organizations but also fosters improved collaboration and operational efficiency, ultimately driving better outcomes in case handling. Additionally, the platform's intuitive design makes it accessible for users of all skill levels, ensuring that everyone can effectively contribute to the case management process.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$1597 one-time payment
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Fire Files

Date Founded

2000

Company Location

United States

Company Website

www.firefiles.com

Company Facts

Organization Name

Altia

Date Founded

2002

Company Location

United Kingdom

Company Website

www.altiaintel.com/case-and-investigation-management/

Categories and Features

Fire Department

Custom Map Views
Equipment Tracking
Event Calendar
Facility Pre-planning Data
In-Vehicle Navigation
Incident Response Checklists
Pictometry Imagery
Scheduling
Search

Investigation Management

Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles

Law Enforcement

Case Management
Certification Management
Court Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management
Scheduling

Categories and Features

Investigation Management

Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles

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