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What is Fire Files?

Fire Files™ is a complete records management solution tailored for investigations focused on fire incidents, arson, bomb threats, and law enforcement activities. Over the past ten years, it has gained traction among various municipal, county, and state agencies, helping to enhance their investigative case management and reporting tasks. Empower your investigators with essential tools for success! With Fire Files, users can effectively oversee different elements of their cases, such as monitoring suspects, cataloging evidence, writing narratives, and storing images, all while facilitating quick report generation with a single click. Are you a Value Added Reseller (VAR) serving public safety or law enforcement clients? Boost your sales and set yourself apart from the competition with our top-tier software and IT solutions, which can lead to significant commissions and a dependable source of recurring revenue through partnerships with ALBX Solutions. Additionally, if your organization is connected with a college, university, or continuing education program that includes studies in criminal justice, public safety, fire sciences, industrial safety, risk management, or law enforcement, you’ll be excited to learn that our software is provided free of charge for use in classroom and lab environments. This offers a remarkable chance for educational institutions to enrich their programs while equipping students with practical skills in a vital sector of public service, ultimately preparing them for successful careers in the field. Embrace this opportunity to make a lasting impact on future professionals!

What is CROSStrax?

Regardless of the size or emphasis of the investigation, CROSStrax effectively meets the needs of professional investigators by providing a comprehensive solution for managing retainers, case specifics, and leads all in one unified platform. Users can conduct investigations, document findings, review information, and prepare cases with improved efficiency. The system is tailored to not only meet but exceed the expectations of insurance providers, policyholders, third-party administrators, and defense attorneys alike. It empowers users to tackle a wide array of cases, whether they are simple statewide inquiries or complex due diligence investigations. The platform also offers seamless tools for documentation and reporting services, enabling investigators to compile critical data and reports effortlessly. Furthermore, it allows investigators to find cases within their designated regions through collaborations with other investigative firms. Many professionals are already familiar with colleagues looking for support through association forums or platforms such as Yahoo Groups. The Investigator Alliance functions similarly, but it does so in a more effective and secure manner. By leveraging our automated tools to streamline the investigative process, client satisfaction and retention rates can see significant improvement. Additionally, CROSStrax provides access to a collaborative network that encourages connections and resource sharing among investigators, fostering a sense of community in the profession. This collaborative effort not only enhances the quality of investigations but also helps build a stronger foundation for future professional relationships.

Media

Media

Integrations Supported

Wufoo

Integrations Supported

Wufoo

API Availability

Has API

API Availability

Has API

Pricing Information

$1597 one-time payment
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Fire Files

Date Founded

2000

Company Location

United States

Company Website

www.firefiles.com

Company Facts

Organization Name

CROSStrax

Date Founded

2016

Company Location

United States

Company Website

www.crosstrax.co

Categories and Features

Fire Department

Custom Map Views
Equipment Tracking
Event Calendar
Facility Pre-planning Data
In-Vehicle Navigation
Incident Response Checklists
Pictometry Imagery
Scheduling
Search

Investigation Management

Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles

Law Enforcement

Case Management
Certification Management
Court Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management
Scheduling

Categories and Features

Investigation Management

Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles

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