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What is FireScope SPM?

FireScope's Service Performance Manager (SPM) adeptly monitors and evaluates your critical IT infrastructure and services, gathering essential insights regarding both assets and service efficacy to guarantee that your key applications and services function optimally. This tool allows you to closely oversee asset capacity and performance, thus reducing the risk of service disruptions. By aligning IT asset management with organizational objectives, it helps identify potential risks and comprehend their impact on the business. Furthermore, it offers extensive monitoring capabilities for network devices, performance indicators, and response times. Users can download the virtual FireScope Collector to oversee all assets by analyzing network flows. Operating Systems can be monitored without the need for agents, or you can utilize FireScope's efficient lightweight agents for improved functionality. Additionally, you can visualize service performance through a variety of pre-configured and customizable dashboards, as well as generate Service Level Agreement (SLA) reports. Alerts related to performance and availability can be managed with ease, and seamless integration with your Configuration Management Database (CMDB) and IT Service Management tools enhances usability. This comprehensive strategy guarantees that your IT environment remains robust and responsive, ultimately leading to improved operational efficiency and service quality.

What is Absolute Performance?

Absolute Performance delivers essential proactive support for infrastructure and applications, ensuring round-the-clock monitoring, management, and modernization services that alleviate technical and security concerns. Our commitment to harnessing technology is geared towards enhancing your business's overall performance. Each year, IBM honors a single company from a competitive pool of thousands of Managed Services Providers (MSP) across North America with the prestigious Leadership in Technology and Innovation award, highlighting our dedication to excellence in this field. This recognition underscores our efforts to stay ahead in a rapidly evolving technological landscape.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub

Company Facts

Organization Name

FireScope

Date Founded

2006

Company Location

United States

Company Website

www.firescope.com/products/spm/

Company Facts

Organization Name

Absolute Performance

Date Founded

1997

Company Location

United States

Company Website

www.absolute-performance.com

Categories and Features

Categories and Features

Help Desk

Not specified

Network Monitoring

Not specified

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