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What is Firstup?

SocialChorus and Dynamic Signal have combined forces to create Firstup, a leader in transforming the digital experience for employees by focusing on their needs and ensuring they remain connected and engaged regardless of their physical location. By breaking down the barriers that hinder employee communication, Firstup's all-encompassing workforce communication platform seamlessly integrates multiple endpoints, communication channels, and enterprise systems, fostering a cohesive digital landscape. With state-of-the-art communication and engagement tools available, organizations can greatly improve the employee experience and drive impactful change within their teams. The Firstup platform changes the dynamics of organizational communication by providing customized content that can be accessed on any device, specifically aimed at enhancing engagement and fulfillment. Moreover, it enables the strategic delivery of messages to designated employees via the most effective channels and devices, guaranteeing that communication is timely and relevant. Automating communication campaigns not only conserves precious time but also amplifies the effectiveness of messaging initiatives, empowering organizations to flourish in today’s fast-paced work environment. This forward-thinking strategy cultivates a more unified and efficient workforce, ultimately yielding advantages for both employees and employers. As Firstup continues to innovate, its commitment to enhancing the employee experience remains at the core of its mission.

What is C1 Connected Experience (C1CX)?

C1 Connected Experience (C1CX) represents a transformative approach aimed at enhancing interactions among employees, customers, and technology by leveraging generative AI to accelerate automation and employing advanced collaboration tools to elevate work quality. With its advanced orchestration capabilities, C1CX allows organizations to seamlessly integrate these innovative features into their existing structures, facilitating modernization without the need to completely overhaul current technology investments, thus reducing associated risks. This thoughtful approach ensures smooth and integrated interactions across various channels and transitions, guaranteeing a uniform experience for all users. By tapping into the potential of C1 Ellyâ„¢, C1's enterprise AI platform, C1CX not only speeds up the adoption of automation but also drives significant business growth while boosting engagement for both employees and customers alike. In a rapidly changing digital environment, C1CX equips organizations with the necessary tools to maintain a competitive edge and adapt to evolving market demands effectively. Through this initiative, businesses can enhance their operational efficiency and foster a culture of innovation.

Media

Media

Integrations Supported

Adobe Marketo Engage
Avaya Cloud Office
C1 Elly
Facebook
Facebook Messenger
Genesys Cloud CX
Google
IBM Cloud
LinkedIn
Microsoft 365
Microsoft Teams
Oracle CRM On Demand
Oracle Cloud Infrastructure
Peromnes
VMware Cloud
WordPress
Workplace from Meta
X (Twitter)

Integrations Supported

Adobe Marketo Engage
Avaya Cloud Office
C1 Elly
Facebook
Facebook Messenger
Genesys Cloud CX
Google
IBM Cloud
LinkedIn
Microsoft 365
Microsoft Teams
Oracle CRM On Demand
Oracle Cloud Infrastructure
Peromnes
VMware Cloud
WordPress
Workplace from Meta
X (Twitter)

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Firstup

Date Founded

2010

Company Location

United States

Company Website

firstup.io

Company Facts

Organization Name

C1

Date Founded

1993

Company Location

United States

Company Website

www.onec1.com/solutions/customer-experience

Categories and Features

Employee Advocacy

Content Controls / Compliance
Content Library Creation
Mobile Access
Post Scheduling
Push / Email Notifications
Reporting / Analytics
Social Sharing Gamification
Tiered User Permissions

Employee Communication Tools

Activity / News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback

Employee Engagement

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

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