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What is Fishbowl?

Through the innovative use of unmatched data and intelligence, we are transforming guest engagement, positioning ourselves as leaders in restaurant customer relationship management, analytics, and marketing techniques. With a rich history spanning over twenty years and a loyal clientele of more than 50,000 satisfied customers, we excel in the realm of restaurant marketing. Our success stems from our ability to provide engaging, personalized content that encourages patrons to return consistently. We offer seamless integration of all your data sources—ranging from Point of Sale systems to reservations, delivery services, and online ordering platforms—to elevate your marketing initiatives. Regardless of the data you possess, we will connect to it effortlessly, guiding you in utilizing this information for more effective marketing strategies. The relationship each guest has with your brand is a constantly evolving journey, and we help you build comprehensive profiles that improve and refine every interaction. This enables you to extract valuable insights that lead to targeted promotions and enhanced customer loyalty. By grasping these shifting narratives, you can cultivate enduring connections with your customers, ultimately driving sustained business growth while continuously adapting to their needs and preferences.

What is Agilence?

Customer shopping habits and expectations are perpetually evolving. Today's consumers insist that products are easily accessible, that online platforms deliver reliable information, and that they receive exceptional service and security whether they are shopping physically or virtually. With a surge of data coming from multiple channels, along with challenges such as staffing shortages and the urgency to evaluate operational processes, a robust analytical solution is essential to uncover opportunities for improved efficiency and profit enhancement. Agilence emerges as the leading provider of loss prevention analytics specifically designed for the retail, grocery, and restaurant industries, tackling not only traditional theft and fraud but also focusing on reducing shrinkage and boosting profit margins across your organization. Our methodology incorporates a wide array of data types—including sales figures, customer behavior, online engagement, product specifications, and beyond—to deliver practical insights that significantly improve your operational effectiveness. By harnessing these insights, businesses can better adapt to the shifting landscape and fulfill their customers' evolving needs with greater precision and speed. Ultimately, adopting a data-driven approach empowers organizations to thrive in a competitive market while ensuring customer satisfaction remains a top priority.

Media

Media

Integrations Supported

BarTender
ConnectPointz
GMDH Streamline
LeafLink
QuickBooks Online
Rayven
WizCommerce

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Fishbowl

Date Founded

2001

Company Location

United States

Company Website

fishbowl.com

Company Facts

Organization Name

Agilence

Date Founded

2006

Company Location

United States

Company Website

www.agilenceinc.com/platform

Categories and Features

Categories and Features

Business Intelligence

Ad Hoc Reports
Dashboard
Data Analysis
Key Performance Indicators
Performance Metrics
Predictive Analytics
Profitability Analysis
Trend / Problem Indicators
Visual Analytics

Retail Analytics

Not specified

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