FixMe.IT Reviews & Ratings

FixMe.IT

4.8 out of 5 stars
AnyDesk Reviews & Ratings

AnyDesk

4.7 out of 5 stars

Ratings and Reviews 23 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 4.5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

Ratings and Reviews 33 Ratings

Total 4.5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 4.5 out of 5 stars
support 4.5 out of 5 stars

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What is FixMe.IT?

FixMe.IT is a remote support application that provides instant, unattended assistance to clients globally, making it simple and efficient to connect to any remote device. This user-friendly platform facilitates quick file transfers and allows users to navigate between multiple sessions, ultimately conserving time, effort, and resources. Tailored for sole proprietors, small enterprises, and large organizations across various industries, FixMe.IT features robust multi-session management and unattended desktop sharing capabilities. Additionally, it includes video session recording, multi-window control, whiteboard tools, and a suite of other helpful functionalities to enhance the support experience. With such a comprehensive set of features, FixMe.IT stands out as an invaluable tool for those seeking reliable remote assistance.

What is AnyDesk?

You can remotely access a computer from virtually anywhere on the planet, whether you're in a different part of your office or across continents. AnyDesk offers secure and dependable remote desktop connections tailored for both IT experts and individuals who are constantly on the move. It supports a wide range of operating systems and devices, including Windows, macOS, iOS, Android, Linux, FreeBSD, and Raspberry Pi. This platform facilitates seamless collaboration and communication, making it easy to hold online meetings, give presentations, or work on the same document from various locations worldwide. File transfers between computers are straightforward; you can either copy and paste or utilize the dedicated transfer tab. Notably, installation and administrative access are not prerequisites; simply download the compact 3MB file to get started. If you're traveling and require unattended access, you can set up the AnyDesk user interface and create a password for security. Additionally, you have the option to personalize the AnyDesk interface, ensuring your customers receive a cohesive brand experience. This level of accessibility and customization makes AnyDesk a valuable tool for modern remote work.

Media

Media

Integrations Supported

Herfert Software

Integrations Supported

Atera
Coronium
Devolutions Remote Desktop Manager
Halo Service Desk
HaloCSM
HaloITSM
HaloPSA
StoreApp
Truto
XEOX

API Availability

API Availability

Pricing Information

$32.50/month/seat
Annual subscription - $32.50 per seat / month (billed annually)
Monthly subscription - $39 per seat / month (billed monthly)
Free Trial Offered?

Pricing Information

$10.99 per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Windows

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Techinline

Date Founded

2007

Company Location

Canada

Company Website

www.techinline.com/

Company Facts

Organization Name

AnyDesk Software

Date Founded

2013

Company Location

Germany

Company Website

anydesk.com

Categories and Features

Remote Desktop

Chat
File Transfer
Multi Monitor Support
Record Remote Sessions

Remote Support

File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Surveys & Feedback

Whiteboard

Not specified

Categories and Features

Remote Desktop

Cross-Platform Access
File Transfer
Record Remote Sessions
User Management

Remote Support

File Transfer
Remote Control
Screen Sharing
Session Recording
Session Transfer

Screen Sharing

Desktop / Browser Sharing
Presenter Control Management
Remote Control
Screen Recording

Secure Remote Access

Not specified

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