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What is FixMe.IT?

FixMe.IT is a remote support application that provides instant, unattended assistance to clients globally, making it simple and efficient to connect to any remote device. This user-friendly platform facilitates quick file transfers and allows users to navigate between multiple sessions, ultimately conserving time, effort, and resources. Tailored for sole proprietors, small enterprises, and large organizations across various industries, FixMe.IT features robust multi-session management and unattended desktop sharing capabilities. Additionally, it includes video session recording, multi-window control, whiteboard tools, and a suite of other helpful functionalities to enhance the support experience. With such a comprehensive set of features, FixMe.IT stands out as an invaluable tool for those seeking reliable remote assistance.

What is AnyPilot?

AnyPilot serves as a self-hosted remote desktop solution equipped with end-to-end encryption, tailored specifically for IT support teams and offering features such as file transfer and centralized device management. Each session begins with a unique ID and a one-time password, guaranteeing that access is restricted by default. The connection server is hosted within your own infrastructure, ensuring that all session data remains under your organization's control at all times. Moreover, the installer can be personalized to incorporate your branding, helping clients identify a reputable source. This adaptable tool is compatible with Windows, macOS, and Linux platforms, thus catering to a diverse user base. With its emphasis on security and the importance of brand identity, AnyPilot is an outstanding option for organizations seeking to improve their support services and reinforce trust with their clients. Its robust features and flexibility make it an appealing choice for businesses aiming to elevate their IT support capabilities.

Media

Media

No images available

Integrations Supported

Herfert Software

Integrations Supported

API Availability

API Availability

Pricing Information

$32.50/month/seat
Annual subscription - $32.50 per seat / month (billed annually)
Monthly subscription - $39 per seat / month (billed monthly)
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Windows

Supported Platforms

Windows
Mac
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Online Training

Training Options

Not specified

Company Facts

Organization Name

Techinline

Date Founded

2007

Company Location

Canada

Company Website

www.techinline.com/

Company Facts

Organization Name

Gelisim Otomasyon & Yazilim

Date Founded

2004

Company Location

Turkey

Company Website

anypilot.gelisimapps.com

Categories and Features

Remote Desktop

Chat
File Transfer
Multi Monitor Support
Record Remote Sessions

Remote Support

File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Surveys & Feedback

Whiteboard

Not specified

Categories and Features

Remote Desktop

Not specified

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