Ratings and Reviews 23 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 4.5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

Ratings and Reviews 7 Ratings

Total 4.5 out of 5 stars
ease 4.5 out of 5 stars
features 4.5 out of 5 stars
design 5 out of 5 stars
support 4.5 out of 5 stars

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What is FixMe.IT?

FixMe.IT is a remote support application that provides instant, unattended assistance to clients globally, making it simple and efficient to connect to any remote device. This user-friendly platform facilitates quick file transfers and allows users to navigate between multiple sessions, ultimately conserving time, effort, and resources. Tailored for sole proprietors, small enterprises, and large organizations across various industries, FixMe.IT features robust multi-session management and unattended desktop sharing capabilities. Additionally, it includes video session recording, multi-window control, whiteboard tools, and a suite of other helpful functionalities to enhance the support experience. With such a comprehensive set of features, FixMe.IT stands out as an invaluable tool for those seeking reliable remote assistance.

What is Dameware Remote Everywhere?

Dameware Remote Everywhere (DRE) from SolarWinds® is an effective remote support tool that enables IT specialists to efficiently connect to any device or system in order to address issues. With its strong visibility features and communication options, it facilitates prompt problem resolution while enhancing user satisfaction. DRE is equipped with a robust set of tools, comprehensive reporting, and session monitoring capabilities, all offered at a significantly lower price compared to high-end premium alternatives. This makes it an attractive option for organizations looking to improve their IT support efficiency without breaking the bank.

Media

Media

Integrations Supported

Herfert Software

Integrations Supported

API Availability

API Availability

Pricing Information

$32.50/month/seat
Annual subscription - $32.50 per seat / month (billed annually)
Monthly subscription - $39 per seat / month (billed monthly)
Free Trial Offered?

Pricing Information

Starting price is $540 for: unlimited registered users, 1 concurrent technician per license, and 500 endpoints per license.
Free Trial Offered?

Supported Platforms

SaaS
Windows

Supported Platforms

Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

Techinline

Date Founded

2007

Company Location

Canada

Company Website

www.techinline.com/

Company Facts

Organization Name

SolarWinds

Date Founded

1999

Company Location

United States

Company Website

www.solarwinds.com/dameware-remote-everywhere

Categories and Features

Remote Desktop

Chat
File Transfer
Multi Monitor Support
Record Remote Sessions

Remote Support

File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Surveys & Feedback

Whiteboard

Not specified

Categories and Features

Help Desk

Not specified

IT Management

Not specified

ITSM

Not specified

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer

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