Fixably Reviews & Ratings

Fixably

5.0 out of 5 stars

Ratings and Reviews 3 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 4.5 out of 5 stars
support 4.5 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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What is Fixably?

Fixably is a cloud-based software solution designed to enhance repair management processes, thereby reducing both time and costs associated with each repair project. Repair shop technicians often find themselves bogged down by administrative duties, time that could be better spent focusing on actual repairs and enhancing the service experience for customers. Recognizing this challenge, we, as service professionals ourselves, developed Fixably to automate the mundane tasks that do not involve repairs. - Our software empowers technicians to manage repairs with greater efficiency, allowing them to dedicate more time to hands-on technical work. Each technician benefits from insights gained from the analysis of over a million repairs recorded in Fixably. - For business owners, Fixably provides valuable insights into performance and financial management, enabling significant automation of around 80% of routine tasks and offering detailed data oversight. - The platform guarantees a seamless end-to-end customer experience, made possible through its integrated communication features that facilitate effective interaction. With the recent enhancements to our Apple GSX API integration, Fixably stands out as the premier choice for Apple Authorized Service Providers. This integration streamlines the repair management process by eliminating the need to switch between different software applications, allowing users to efficiently create repairs, order parts, access articles, and receive clear guidance directly through the Fixably interface. Overall, Fixably not only simplifies the repair process but also significantly boosts productivity and customer satisfaction across the board.

What is CCManager?

CCManager is a cloud-based solution specifically designed for repair shops that provide services for mobile devices, computers, printers, and other electronic equipment. This application simplifies the management of customer information and repair requests, allowing personnel to capture device images and utilize QR codes while keeping tabs on each task throughout the entire service process. Moreover, it includes tools for managing inventory, processing point-of-sale transactions, handling accounts receivable, and accepting partial payments, as well as features for cash register reconciliation. Repair shops can effortlessly relay repair status updates to customers through WhatsApp, produce thermal receipts, and manage both sales and service tasks on a unified online platform. Tailored for independent repair ventures and service groups, CCManager seamlessly integrates the various stages of intake, repair tracking, payment processing, and overall shop operations without the need for any local server setup. This all-encompassing tool not only streamlines workflows but also allows businesses to prioritize exceptional service delivery while effectively handling their administrative functions. By adopting CCManager, repair shops can significantly enhance their operational productivity and customer satisfaction.

Media

Media

No images available

Integrations Supported

Google Maps
Moneris
QuickBooks Online
Slack
Stripe
Tyro EFTPOS

Integrations Supported

WhatsApp

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

$15/month
International monthly pricing starts at $15 USD. Local monthly prices are also offered in several currencies, including COP, MXN, ARS, CLP and PEN. A seven-day trial provides access to the selected plan’s features.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Not specified

Company Facts

Organization Name

Fixably

Date Founded

2015

Company Location

Finland

Company Website

fixably.com

Company Facts

Organization Name

C&C Especialistas

Company Location

Colombia

Company Website

ccmanager-app.com

Categories and Features

Appliance Repair

Not specified

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Shipping Management
Special Order Management

Point of Sale

Barcode Scanning
Electronic Signature
Multi-Location
Retail POS
Returns Management

Repair Shop

Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Routing
Scheduling
Task Management

Categories and Features

Repair Shop

Not specified

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