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What is Fixray?

Fixray acts as an all-in-one solution for tracking maintenance specifically designed for hotels, event venues, and conference centers. Staff and guests can easily report issues by submitting images, videos, or voice messages, and they have the convenience of using QR-code forms for these reports. Meanwhile, managers have the capability to monitor reported issues within a shared queue, delegate tasks, set priorities, and track progress effectively. The maintenance staff, known as fixers, can update their task status and mark them as complete by uploading photos, which creates a comprehensive record of the issue from initial report through resolution. Additionally, the platform supports ongoing maintenance schedules, location-specific reporting, and analytics, along with service-level monitoring for applicable plans. Users can access Fixray through a browser using a progressive web app, and there is also an Android app available on Google Play. The service offers a free single-site plan along with several paid options that feature advanced reporting, scheduling, and multi-site capabilities. This tool is specifically designed to enhance the operations of hotel and venue teams as they manage maintenance tasks across various shifts and departments, thus boosting overall efficiency and responsiveness. By utilizing this platform, organizations can guarantee that all maintenance requirements are met in a timely and effective manner, ensuring a smoother operational flow. Moreover, the integration of technology into the maintenance process not only simplifies reporting but also fosters better communication among staff and improves guest satisfaction.

What is 24/7 Software?

Enhance your operational effectiveness by efficiently managing and tracking your assets, overseeing vendor and warranty information, and organizing preventive maintenance tasks from a single, intuitive platform. With a simple click, you can create, monitor, adjust, and assign work orders to swiftly address any emerging challenges. Moving towards digital documentation will further streamline your processes. Develop a customized web form that allows non-system users, such as vendors and employees who do not have around-the-clock Software access, to submit work orders for review at their convenience, regardless of their location. Gain control over the entire workflow by setting up a hierarchy of approvals based on factors such as the type of work order, its urgency, or the specific location. Effortlessly establish preventive maintenance schedules, including all necessary materials, labor, costs, and attachments for a thorough assessment. By automating maintenance activities across your asset portfolio, you will conserve both time and resources. This cohesive methodology will not only lead to greater operational efficiency but will also enhance responsiveness to various challenges. Ultimately, a more streamlined process can foster a culture of proactive maintenance and continuous improvement within your organization.

Media

No images available

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Free
Log is free forever for one site, with up to 2 Managers and 2 Fixers. Track costs £59 per site/month, or £47 per site/month billed annually. Operate costs £129 per site/month, or £99 per site/month billed annually. Prices exclude VAT.
Free Version

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Android

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Fixray

Date Founded

2026

Company Location

United Kingdom

Company Website

www.fixray.app

Company Facts

Organization Name

24/7 Software

Date Founded

2007

Company Location

United States

Company Website

www.iss247.com

Categories and Features

Categories and Features

CMMS

Inventory Control
Mobile Access
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Incident Management

Not specified

Lost and Found

Not specified

Maintenance Management

Inventory Control
Inventory Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

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