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What is Fixray?

Fixray acts as an all-in-one solution for tracking maintenance specifically designed for hotels, event venues, and conference centers. Staff and guests can easily report issues by submitting images, videos, or voice messages, and they have the convenience of using QR-code forms for these reports. Meanwhile, managers have the capability to monitor reported issues within a shared queue, delegate tasks, set priorities, and track progress effectively. The maintenance staff, known as fixers, can update their task status and mark them as complete by uploading photos, which creates a comprehensive record of the issue from initial report through resolution. Additionally, the platform supports ongoing maintenance schedules, location-specific reporting, and analytics, along with service-level monitoring for applicable plans. Users can access Fixray through a browser using a progressive web app, and there is also an Android app available on Google Play. The service offers a free single-site plan along with several paid options that feature advanced reporting, scheduling, and multi-site capabilities. This tool is specifically designed to enhance the operations of hotel and venue teams as they manage maintenance tasks across various shifts and departments, thus boosting overall efficiency and responsiveness. By utilizing this platform, organizations can guarantee that all maintenance requirements are met in a timely and effective manner, ensuring a smoother operational flow. Moreover, the integration of technology into the maintenance process not only simplifies reporting but also fosters better communication among staff and improves guest satisfaction.

What is Citywide Maintenance?

Citywide Maintenance is a comprehensive CMMS designed to transition municipal operations from reactive "break-fix" cycles to a sophisticated, proactive maintenance strategy. By integrating public service requests directly with internal work orders and preventative programs, the system ensures that departmental efforts are always aligned with the community’s highest priorities. The platform’s configurable logic allows for custom-built approval paths and task hierarchies, ensuring the software adapts to your existing organizational structure rather than forcing a one-size-fits-all approach. The solution enhances visibility across the entire maintenance lifecycle through real-time inventory tracking, automated recurring schedules, and detailed labor costing. This granular data allows managers to identify bottlenecks, optimize parts management, and justify budget requirements with hard evidence. Field teams stay connected via a ruggedized mobile app, which allows for instant documentation and data capture directly at the asset site—ensuring the office is always working with the most current operational data.

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Integrations Supported

Integrations Supported

Geotab
Moneris
Paymentus
Questica Performance
mPACS

API Availability

API Availability

Has API

Pricing Information

Free
Log is free forever for one site, with up to 2 Managers and 2 Fixers. Track costs £59 per site/month, or £47 per site/month billed annually. Operate costs £129 per site/month, or £99 per site/month billed annually. Prices exclude VAT.
Free Version

Pricing Information

Enterprise Software License system with unlimited seats, with pricing based on population and individual client needs.

Supported Platforms

SaaS
Android

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

Fixray

Date Founded

2026

Company Location

United Kingdom

Company Website

www.fixray.app

Company Facts

Organization Name

PSD Citywide

Date Founded

2003

Company Location

Canada

Company Website

www.psdcitywide.com/software-solutions/cmms-system/

Categories and Features

Categories and Features

CMMS

Asset Tracking
Inventory Control
Mobile Access
Preventive Maintenance
Scheduling
Service History Tracking
Work Order Management

Maintenance Management

Asset Tracking
Inventory Control
Inventory Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Scheduling
Service History Tracking
Technician Management
Work Order Management

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