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What is Flai?

Flai stands out as an advanced AI communication platform specifically designed for automotive dealerships, allowing them to address customer inquiries 24/7 across multiple channels while emulating the skills of their top-performing sales staff. Although the best sales personnel excel at transforming leads into appointments, their limited availability can hinder responsiveness; Flai addresses this challenge by efficiently handling calls, text messages, and emails, guaranteeing that dealerships never miss an opportunity to connect with customers. This state-of-the-art solution not only aids in turning recalls into appointments but also facilitates prompt follow-up with potential leads and captures interest from prospective customers even when the dealership is closed, effectively re-engaging with past inquiries. In service departments, Flai ensures that every incoming call is answered, appointments are efficiently scheduled, and customer identities are recognized, while also automating reminders for routine maintenance and emphasizing any outstanding recalls. For sales teams, Flai conducts lead follow-ups akin to a stellar representative, verifies inventory for accurate answers, alerts staff when human intervention is needed, and integrates new leads into the CRM system effortlessly. By utilizing Flai, dealerships can significantly improve their operational workflows and foster stronger customer relationships, ultimately leading to increased satisfaction and loyalty. This powerful tool not only streamlines communication but also empowers dealerships to transform their overall customer engagement strategy.

What is Brooke.ai?

Engaging Brooke as your Digital Voice Assistant can significantly enhance customer satisfaction levels. She is equipped to address common inquiries and organize service appointments tailored to customer requirements and dealership guidelines. The obstacles remain consistent, whether calls are directed to specialized agents or the service drive. Issues within the BDC's connectivity often stem from inadequate staffing, overwhelming call volumes related to customer follow-ups and status inquiries, and ongoing staffing shortages. By utilizing Brooke, you can ensure a reliable, consistent, and effective interaction for customers. Not only does Brooke streamline operations by minimizing average handling times, but she also delivers an optimal customer experience on the initial call, all while being considerably more cost-effective compared to human staff. This investment in technology promotes efficiency and keeps the focus on customer care.

Media

Media

Integrations Supported

ERA-IGNITE
Xtime
AWS Cloud Development Kit (CDK)
Dealer-FX
Identifix
Tekion
VinSolutions Connect CRM
myKaarma
vAuto

Integrations Supported

ERA-IGNITE
Xtime
AWS Cloud Development Kit (CDK)
Dealer-FX
Identifix
Tekion
VinSolutions Connect CRM
myKaarma
vAuto

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Flai

Company Location

United States

Company Website

www.useflai.com

Company Facts

Organization Name

Brooke.ai

Company Website

www.brooke.ai/

Categories and Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Categories and Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

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