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What is FlowHealth?

FlowHealth is a cutting-edge solution for patient communication, utilizing AI technology to eliminate the necessity for medical practices to maintain their own call centers. The AI assistant, Emma, effectively handles incoming calls, schedules appointments, responds to patient inquiries, and conducts follow-ups, all while integrating smoothly with the practice's electronic health records. Instead of imposing a one-size-fits-all system, FlowHealth tailors its services to accommodate the distinct workflows of each practice, thereby enhancing existing technologies. Functioning as a valuable front-desk team member, Emma provides swift answers to incoming calls, manages scheduling during peak times, and offers support during evenings and weekends, fluently communicating in English, Spanish, and other languages. In addition to her role, she also takes the initiative on outbound communications, promptly confirming online appointment requests, which significantly reduces the number of missed appointments and efficiently updates the practice calendar. Emma enhances appointment reminders by proactively reaching out to patients through calls and texts before their visits, confirming their attendance, assisting with rescheduling when needed, and addressing basic queries, which minimizes last-minute cancellations and boosts overall operational efficiency. By incorporating FlowHealth, medical practices can not only improve patient engagement but also streamline their operations more effectively, leading to greater patient satisfaction and loyalty over time. Ultimately, the use of this innovative solution allows practices to focus more on patient care and less on administrative tasks.

What is Clero?

Clero is an AI-powered reception service designed specifically for dental practices and healthcare providers in the UK and Ireland. It adeptly manages both incoming and overflow calls, provides support during off-hours, evaluates inquiries, oversees appointment scheduling or modifications within compatible practice management systems, and routes urgent or complex calls to the right personnel. Additionally, Clero can initiate outgoing calls for various purposes, including following up on leads, confirming appointments, managing recalls, and filling vacancies on waitlists. The platform further supports customized call protocols tailored to individual practices, payment processing, and seamless communication with patients. Essentially, it aims to bolster the effectiveness of reception teams while safeguarding clinical decision-making and emergency response capabilities. In doing so, Clero significantly enhances healthcare communication and boosts operational productivity, making it an indispensable tool for modern healthcare environments.

Media

Media

Integrations Supported

AdvancedMD
Azalea EHR
DrChrono
EPIC HRMS
ModMed
Tebra
athenaOne

Integrations Supported

ActiveCampaign
AeronaClinic
Calendly
CareStack
Dentally
GoHighLevel
Google Calendar
Instagram
Microsoft Outlook
Pearl Dental Software
Semble
Stripe
Xero

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Custom pricing based on setup, call volume, inbound and outbound workflows, integrations, locations, telephony requirements, and support.

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Online Training

Training Options

Not specified

Company Facts

Organization Name

FlowHealth

Company Location

United States

Company Website

flowhealth.ai/

Company Facts

Organization Name

Clero

Date Founded

2025

Company Location

United Kingdom

Company Website

cleroai.com

Categories and Features

Healthcare AI

Not specified

Categories and Features

AI Receptionists

Not specified

AI Voice Agents

Not specified

Virtual Receptionist

Not specified

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