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Ratings and Reviews 0 Ratings
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What is Flowby?
Flowby is a cutting-edge, cloud-oriented digital queue management system that empowers customers to enter and monitor live queues through their smartphones by scanning QR codes, effectively eliminating the need for physical lines, hardware, or paper tickets. Users obtain a distinctive queue number, can track their waiting status, and receive notifications when it’s their turn, allowing them the freedom to move around instead of being tethered to a traditional line. The platform is compatible with any web browser across a range of devices and is capable of merging multiple queues, accommodating customer inputs such as order numbers for pickups, and serving as a tablet kiosk for manual queue management. Aimed at improving customer flow and satisfaction, Flowby aids businesses in reducing the perceived waiting time, increases sales by enabling customers to browse while they wait, and enhances staff productivity through centralized queue management on a single dashboard. Furthermore, it provides customizable options for queue group configurations and is tailored to meet the unique needs of various stores and service points, all without requiring installation. This versatility establishes it as a powerful solution suited for different business settings, ultimately revolutionizing the customer experience.
What is CQueue?
The outdated practice of using paper sign-in sheets is being replaced by modern tablets, which offer businesses a more streamlined and organized way to handle customer interactions from their arrival. An easy-to-use app accurately logs each customer's name and specific needs, along with the precise time they arrive, while presenting a categorized overview on networked devices. Equip your team with the essential tools to respond to customer requests more rapidly and efficiently. By automatically sorting customers based on their visit purpose and the related department, the necessity for a dedicated greeter is removed, enabling customers to directly engage with the suitable staff member. This efficient process not only accelerates response times but also guarantees that all customer needs are addressed quickly. Moreover, management can generate valuable reports that assess customer traffic patterns and trends, alongside evaluating staff performance and overall office efficacy, which ultimately contributes to enhanced service quality. Transitioning to this digital approach not only updates the customer sign-in method but also significantly boosts overall business productivity and effectiveness. Furthermore, as businesses embrace this technological shift, they can foster a more customer-centric environment that prioritizes satisfaction and engagement.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
€60 per month
Free Version
Free Trial Offered?
Pricing Information
$34 per month
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Flowby
Date Founded
2021
Company Location
Sweden
Company Website
flowby.io
Company Facts
Organization Name
Check In Systems
Date Founded
2004
Company Website
www.cqueue.com
Categories and Features
Queue Management
Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue
Categories and Features
Queue Management
Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue
Waitlist
Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking