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What is Flowly AI?

Flowly AI provides a cloud-based AI voice receptionist tailored for the trades and home service sectors, including plumbing, HVAC, electrical, roofing, and garage door services in British Columbia. This service operates around the clock, efficiently managing incoming calls by assessing caller needs, coordinating service appointments, and organizing estimates and inspections directly into the company’s calendar, while also delivering a summary email after each call. Companies can conveniently forward their existing phone number without the hassle of changes. The vendor takes care of the service setup, creating customized call scripts that reflect each business's unique offerings, pricing structures, and operational hours, alongside providing continuous support for any necessary script adjustments. The Full-Time plan includes emergency dispatch services for technicians on call, whereas the After-Hours plan is designed to handle nighttime, weekend, and overflow calls. Each plan features monthly billing, with usage limitations and additional charges for extra minutes, ensuring clarity in pricing. By utilizing this solution, businesses can significantly improve their customer service while concentrating on their primary operations, ultimately leading to enhanced efficiency and client satisfaction. This innovative approach not only streamlines communications but also promotes growth by allowing businesses to allocate more time to essential tasks.

What is After Hours Line?

After Hours Line is specifically crafted to help home service providers retain emergency jobs that might be overlooked after regular business hours. This service caters to various industries, including plumbing, HVAC, electrical services, restoration, locksmithing, garage door repair, and other trades. AfterHoursLine provides 24/7 call answering, assesses emergency situations, and efficiently connects urgent calls with available technicians, ensuring that crucial customer needs are promptly addressed while non-urgent requests are recorded for follow-up later. Instead of letting calls after hours, on weekends, or during holidays go unanswered or end up in voicemail, AfterHoursLine professionally interacts with callers, collects vital information, assesses the emergency's nature, and links urgent cases with the appropriate on-call staff. This method allows home service businesses to capture more opportunities, preserve their professional reputation, reduce disruptive calls to technicians, and significantly improve the customer experience without the necessity of a dedicated overnight office team. By leveraging AfterHoursLine, companies can guarantee that they never overlook an urgent call, fostering greater customer satisfaction and long-term loyalty while promoting a seamless service experience. Furthermore, the ability to respond to emergencies at any time strengthens the trust customers place in these service providers, solidifying their position in a competitive market.

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Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$297 CAD/month
After-Hours: $297/month for up to 600 minutes. Full-Time: $497/month for up to 1,500 minutes. Plans are billed monthly, with no setup fee or annual contract. Usage above the plan allowance is $0.35 per minute. A free two-week pilot is available without a card. The first five founding clients may qualify for Full-Time at $297/month for 12 months.
Free Trial Offered?

Pricing Information

$300/month

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Flowly AI

Company Location

Canada

Company Website

flowlyai.ca

Company Facts

Organization Name

After Hours Line

Date Founded

2025

Company Location

United States

Company Website

afterhoursline.com

Categories and Features

Categories and Features

Answering Services

Not specified

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