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What is Fluentgrid MDMS?

Fluentgrid MDMS enables utility companies to fully leverage meter data across their operations by proficiently managing information collected from meters and various devices within the smart-grid ecosystem. The system systematically loads, validates, organizes, and stores this data, making it easily accessible for both internal and external downstream applications used by the utility. It includes vital features for Validation, Estimation, and Editing (VEE), along with functionalities for data aggregations, event subscriptions, bill determinants, and the execution of AMI rollout initiatives. As a true commercial off-the-shelf (COTS) solution, Fluentgrid MDMS can be rapidly integrated with prominent meter head-ends in targeted markets. Furthermore, the platform operates in real time, enabling it to identify anomalies, detect inefficiencies, forecast future demand, and send automated alerts and notifications that assist in resolving issues promptly. This all-encompassing strategy not only boosts operational efficiency but also greatly enhances customer satisfaction by ensuring precise billing and reliable service delivery. Ultimately, Fluentgrid MDMS stands out as a pivotal tool in transforming utility operations for the better.

What is Fluentgrid Integrated Operations Center (IOC)?

The Fluentgrid Integrated Operations Center (IOC) is a comprehensive operations intelligence platform that enhances situational awareness across organizations by integrating various operational and enterprise systems. This solution leverages IoT capabilities alongside advanced analytics to effectively identify and manage incidents through established Standard Operating Procedures (SOPs), while also forecasting and preventing potential issues. Smart cities exemplify the seamless delivery of utility services, the coordination of instruments, active citizen engagement, and the utilization of in-depth data analysis to foster ongoing advancements. To support these objectives, Fluentgrid’s City Operations Center (COC), which is built on the Actilligence platform, consolidates all urban systems and smart technologies into a unified command and control center. This integration facilitates real-time decision-making that is collaborative and well-informed, ultimately leading to improved urban management and services. Through such innovative solutions, cities can effectively respond to challenges and enhance the quality of life for their residents.

Media

Media

Integrations Supported

Integrations Supported

DIGIT
Fluentgrid AMI
Fluentgrid Actilligence
Fluentgrid Smart Meter Operations Center (SMOC)

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Fluentgrid

Date Founded

1998

Company Location

India

Company Website

fluentgrid.com/fluentgrid-mdms/

Company Facts

Organization Name

Fluentgrid

Date Founded

1998

Company Location

India

Company Website

fluentgrid.com/integrated-operations-center/

Categories and Features

Categories and Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

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