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What is Fluentgrid Smart Meter Operations Center (SMOC)?

The Fluentgrid Smart Meter Operations Center (SMOC) is designed on the Actilligence platform, offering immediate insights into the status of smart meter deployments, supply conditions, and network health. It also tracks consumer complaints and the availability of field personnel, among other factors. Additionally, the network monitoring system plays a crucial role in preventing security threats, while smart meter analytics are instrumental in identifying any irregularities. This integrated approach enhances operational efficiency and ensures a more reliable smart metering infrastructure.

What is Fluentgrid Integrated Operations Center (IOC)?

The Fluentgrid Integrated Operations Center (IOC) is a comprehensive operations intelligence platform that enhances situational awareness across organizations by integrating various operational and enterprise systems. This solution leverages IoT capabilities alongside advanced analytics to effectively identify and manage incidents through established Standard Operating Procedures (SOPs), while also forecasting and preventing potential issues. Smart cities exemplify the seamless delivery of utility services, the coordination of instruments, active citizen engagement, and the utilization of in-depth data analysis to foster ongoing advancements. To support these objectives, Fluentgrid’s City Operations Center (COC), which is built on the Actilligence platform, consolidates all urban systems and smart technologies into a unified command and control center. This integration facilitates real-time decision-making that is collaborative and well-informed, ultimately leading to improved urban management and services. Through such innovative solutions, cities can effectively respond to challenges and enhance the quality of life for their residents.

Media

Media

Integrations Supported

Fluentgrid AMI
Fluentgrid Actilligence
Fluentgrid Integrated Operations Center (IOC)

Integrations Supported

Fluentgrid AMI
Fluentgrid Actilligence
DIGIT
Fluentgrid Smart Meter Operations Center (SMOC)

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Fluentgrid

Date Founded

1998

Company Location

India

Company Website

fluentgrid.com/integrated-operations-center/

Company Facts

Organization Name

Fluentgrid

Date Founded

1998

Company Location

India

Company Website

fluentgrid.com/integrated-operations-center/

Categories and Features

Smart City

Not specified

Categories and Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

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