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What is Focal Systems?

Focal Systems is transforming the retail industry through its innovative focalOS platform, which employs advanced deep learning and computer vision technologies. Retail managers face the daunting task of managing a vast array of SKUs, staff, and diverse locations while dealing with rising labor costs and the fierce rivalry between online and brick-and-mortar shopping, all of which strain profit margins. By harnessing AI-powered decision-making, Focal's retail partners can streamline their store operations, leading to improved task management and prompt notifications that enhance overall efficiency and customer satisfaction. Working in partnership with leading retailers around the globe, Focal is dedicated to implementing AI solutions that provide not only financial returns but also elevate the customer experience, thereby paving the way for a more progressive retail landscape. As the retail sector continues to change and adapt, the significance of such technological innovations becomes increasingly apparent, underscoring the necessity for retailers to embrace these advancements for sustained success.

What is Dolmen?

In an era where digital interactions are becoming increasingly vital for consumers, an astonishing 95% of retail revenue still comes from physical locations. These stores are crucial in helping you gain a better understanding of your clientele. By attracting new customers, you can uncover valuable insights regarding their preferences, buying habits, family situations, and the other retail venues they visit. It is crucial to enhance your database while creating relevant customer segments within a thoroughly secure environment. Elevate the effectiveness of your marketing strategies by utilizing diverse channels like email, SMS, rich SMS, and direct mail. Dolmen acts as a community-centric customer marketing platform that empowers retail businesses to collect and utilize data from both existing and potential customers. With an emphasis on building qualified databases, you can enrich your understanding of customer behavior. This comprehensive marketing solution streamlines the management of your promotional efforts while enabling data gathering across mobile, web, and in-store settings. Employing these resources allows businesses to craft a more tailored experience for every individual customer, ultimately fostering loyalty and driving sales. Enhancing customer relationships can lead to a deeper connection that benefits both the retailer and the consumer.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Focal Systems

Date Founded

2015

Company Location

United States

Company Website

focal.systems

Company Facts

Organization Name

Dolmen

Date Founded

2011

Company Location

France

Company Website

www.dolmen-tech.com/uk/

Categories and Features

Retail Management

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce

Categories and Features

Local Marketing

Advertising Management
CRM
Email Marketing
Feedback Management
Live Chat
NAP Management (Name/Address/Phone)
Online Listings Management
PR Management
Reporting / Analytics
Review Management
SEO Management
Social Media Management
Store Locator
Website Management

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