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What is Fondouq?
Fondouq is a cutting-edge hotel management solution tailored for independent hotels, guesthouses, riads, and small hotel groups, functioning entirely in the cloud. It boasts a thorough property management system that includes features like a user-friendly drag-and-drop reservation planner, smooth check-in and check-out experiences, guest folio management, and streamlined housekeeping workflows. The platform's channel manager guarantees that pricing and availability are updated in real-time across over 78 online travel agencies, such as Booking.com, Expedia, and Airbnb. By offering a direct booking engine with no commission fees, Fondouq simplifies the reservation process and ensures secure online payment transactions. Moreover, it includes point-of-sale solutions for restaurants and bars that operate on various platforms, including web, Android, and desktops, with offline capabilities that enable staff to charge orders directly to guests' rooms. The system also provides comprehensive invoicing that accounts for VAT and tourist taxes, performs daily night audits, and features business intelligence dashboards to track metrics like occupancy rates, average daily rates, revenue per available room, and channel distribution. In addition, the platform incorporates team roles and permissions to effectively manage staff access and responsibilities. Remarkably, Fondouq leverages advanced AI technologies, such as identity-document scanning and demand forecasting, to improve overall operational efficiency. The platform is available in English, French, and Arabic, enhancing its adaptability for various hotel operations around the globe. With its intuitive interface and extensive functionalities, Fondouq positions itself as an essential resource for modern hospitality management, catering to the unique needs of diverse hotels and enhancing their service delivery.
What is Civitfun?
Civitfun emerges as the leading platform that revolutionizes the guest experience right from check-in to check-out. As a pioneer in digitizing all aspects of a guest's journey, Civitfun integrates flawlessly with the hotel’s property management system (PMS). It adeptly transfers guest data directly to the PMS, ensuring you obtain essential information such as email addresses while strictly following privacy regulations. With the ability for guests to choose from available rooms, their selections are immediately reflected in the PMS, making those rooms unavailable to others. Moreover, our platform allows you to create customizable surveys to gather any specific information needed from your guests, enhancing your service delivery. During the online check-in process, guests can securely finalize payments for their bookings and any tourist taxes, which the PMS recognizes as settled, allowing for a seamless transfer of funds to your bank account through a secure payment gateway. Once the check-in process is complete and room assignments are confirmed, guests receive an electronic key or access code (either via BLE or a pin code) for easy entry. This all-encompassing digital solution not only boosts operational efficiency but also ensures a contemporary and user-friendly experience for guests, ultimately leading to higher satisfaction levels. Civitfun’s innovative approach sets a new standard in hospitality technology, making it indispensable for modern hotels.
Media
No images available
Integrations Supported
Booking.com
5stelle*
Avalon Bookings Manager
Cloudbeds
Hotelware PMS
Mews
Mini Hotel PMS
Oracle Hospitality Reporting and Analytics
API Availability
API Availability
Pricing Information
Pricing not provided
Pricing Information
Pricing not provided
Supported Platforms
SaaS
Android
Windows
Mac
Supported Platforms
SaaS
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Web-Based Support
Training Options
Documentation Hub
Online Training
Training Options
Documentation Hub
Online Training
Company Facts
Organization Name
HEBERPLANET
Date Founded
2026
Company Location
Morocco
Company Website
fondouq.com
Company Facts
Organization Name
Civitfun Hospitality
Company Location
Spain
Company Website
en.civitfun.com
Categories and Features
Hotel Management
Not specified
Categories and Features
Reservations
Not specified