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What is ForMotiv?

ForMotiv is an innovative platform that leverages Digital Behavioral Intelligence to provide businesses with unprecedented insights into user intent. Utilizing our unique "Digital Polygraph" technology, we examine a multitude of behavioral signals—referred to as "digital body language"—gathered from user interactions with various forms and applications. Our advanced machine learning algorithms process this behavioral data, enabling clients to enhance user experiences while simultaneously forecasting and mitigating the risk of fraud, all in real-time. This capability allows companies to respond promptly to user needs and challenges. Collaborating with leading financial services and on-demand companies, ForMotiv empowers them to gain a deeper understanding of their clientele, effectively measure behavior, and accurately predict user intent. By doing so, we not only help optimize customer engagement but also drive better business outcomes through informed decision-making.

What is Behavioral Signals?

We stand at the forefront of human communication in a transformative era. Powered by advanced AI, we move beyond words to decode the deeper layers of human expression—understanding emotions, analyzing behaviors, and predicting intent. By unlocking the true essence of every interaction, our technology is reshaping industries: enhancing security and defense, reimagining contact centers, and equipping financial institutions with powerful insights. We’re not just improving communication—we’re redefining it. At the core of our innovation lies the Behavioral Signals API, designed to predict low-level and behavioral voice characteristics directly from audio. This award-winning technology has been recognized with six Gold distinctions at the prestigious Interspeech Challenges, setting new benchmarks in human interaction analysis and computational paralinguistics. Grounded in extensive research and validated through global recognition, our solutions deliver unmatched value across multiple sectors—from law enforcement and intelligence to finance, healthcare, and beyond. Applications include: -Customer Service & Contact Centers -Security, Intelligence, and Law Enforcement -Cognitive & Mental Health -Digital Companions & Chatbots -Healthcare -Entertainment We believe your data should work for you—not the other way around. Our intuitive user interface turns complexity into clarity, offering powerful visualizations, analysis tools, tailored dashboards, and user training. Just like our technology, our UI is built to deliver insight, simplicity, and satisfaction.

Media

Media

Integrations Supported

Genesys Cloud CX
Uniphore

Integrations Supported

Genesys Cloud CX
Uniphore

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ForMotiv

Date Founded

2017

Company Location

United Kingdom

Company Website

formotiv.com

Company Facts

Organization Name

Behavioral Signals

Date Founded

2016

Company Location

United States

Company Website

behavioralsignals.com

Categories and Features

Fraud Detection

Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Crypto
For Insurance Industry
For eCommerce
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Emotion Recognition

Facial Emotions
Facial Expression Analysis
Machine Learning
Photo Emotions
Speech Emotions
Video Emotions
Written Text Emotions

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