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What is Formbricks?

Formbricks is an open-source platform designed for conducting surveys. This tool allows you to create various types of surveys, including link surveys akin to Typeform, website surveys similar to HotJar Ask, and focused in-app surveys. With Formbricks, you can collect feedback from any user segment at any stage of the user experience, making it a powerful resource for insights! The platform is ideal for applications such as: - Pre-churn surveys to analyze reasons behind user cancellations - Onboarding segmentation to discover motivations for signing up - Product-Market Fit surveys to identify gaps for power users - Fake Door Follow Ups to test features and value propositions - Feature Satisfaction surveys to evaluate usability of specific features - Marketing Attribution to trace how users found your service - Sales Support to enhance user profiles with valuable information - NPS and CES for measuring customer satisfaction and loyalty and much more. However, what good is experience data if it remains isolated? - Leverage product analytics to segment your user base in advance - Integrate insights seamlessly with CRMs and customer messaging platforms, among others. Still not convinced? Consider these advantages: - Quick self-hosting in just a few minutes using Docker - Complete control over your data since it's open-source - The ability to customize and extend functionality to meet your needs, thanks to its open-source nature. Getting started is free, so what’s holding you back? Dive in today and unlock the potential of your user feedback! 🤓

What is FeedbackNow?

Collecting customer feedback is crucial for delivering outstanding customer experiences; through the proactive gathering and examination of this feedback, businesses can spot potential problems before they worsen and negatively impact their operations. Our cutting-edge customer feedback solution features Smiley Boxes along with digital methods of collecting data, allowing for the gathering of valuable customer insights. These intuitive devices encourage high response rates from customers, thus simplifying the engagement process for organizations. Designed for global use, our system requires minimal IT integration, making it suitable for a wide range of businesses. Developed in Switzerland, the Smiley Box is built to endure water and impact, with an impressive battery life capable of lasting beyond a million interactions. To maintain peak performance, our system is regularly updated to incorporate the latest technological advancements. Furthermore, our data center adheres to stringent security, privacy, and redundancy standards, ensuring organizations can utilize our services with confidence. We prioritize continuous enhancement in our operations, consistently evolving our offerings to meet the shifting demands of the market. This commitment to improvement not only benefits our clients but also enhances the overall customer experience significantly.

Media

Media

Integrations Supported

Activepieces
Airtable
ElectroNeek
Elestio
Google Sheets
Leo
Make
Mazaal AI
Notion
Slack
Zapier
n8n

Integrations Supported

3D Cloud
Microsoft Power Platform
Teamstack

API Availability

Has API

API Availability

Pricing Information

$30 per month
Free Version

Pricing Information

Pricing not provided

Supported Platforms

SaaS
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

Formbricks

Date Founded

2022

Company Location

Germany

Company Website

formbricks.com

Company Facts

Organization Name

Forrester Research

Date Founded

1983

Company Location

United States

Company Website

www.feedbacknow.com

Categories and Features

Experience Management

Customer Segmentation
Dashboard
Feedback Management
Multi-Channel Collection
Survey Management
Text Analysis

Survey

Mobile Survey
Question Branching
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Categories and Features

Customer Experience

Not specified

Customer Feedback

Not specified

Experience Management

Not specified

Popular Alternatives

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