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What is FreedomVoice?

Establishing toll-free and local virtual phone numbers in the cloud has become incredibly easy, allowing you to manage calls efficiently while focusing on growing your business. There are absolutely no contracts or hidden fees to worry about, and you can have your new number set up in just a few minutes, thanks to our dedicated Customer Care team. Beyond just making and receiving calls, your virtual phone number can also handle faxes, which can be stored online, emailed to you as PDFs, or sent to a physical fax machine. You can easily send faxes by uploading your documents and entering the recipient's number. Our virtual phone system is equipped with various features such as an operator, call forwarding, and voicemail services to enhance your communication. We provide a flexible month-to-month service without requiring any long-term commitments. Since our inception in 1996, we have successfully supported over 200,000 small businesses. Begin with a toll-free or local number through our free 30-day trial and witness the transformation in your business communications. Our service is designed to streamline your operations and ensure you can connect with your clients more effectively.

What is DataKnowl?

DataKnowl is a powerful platform designed to enhance customer service and engagement, fostering enduring relationships with clients. It features more than 50 tools, including Interactive Voice Response (IVR), Call Forwarding, Text Messaging, and SIP compatibility, while also accommodating multiple users. Adopting a toll-free number is vital for creating a professional business image. As a leader in offering toll-free numbers in over 50 countries, DataKnowl enables businesses to choose a number that perfectly fits their requirements. The telephone continues to be a highly effective tool for customer interaction, and optimizing this channel can greatly improve conversation management through the integration of advanced AI-driven solutions. Furthermore, managing customer inquiries via email is essential for effective communication, and implementing a ticketing system can automatically convert emails into organized tickets, ensuring that every request is addressed promptly. This holistic strategy not only simplifies communication but also significantly enhances the overall customer experience, encouraging loyalty and satisfaction. By leveraging these features, businesses can ensure they are well-equipped to meet the evolving needs of their clients.

Media

Media

Integrations Supported

PhoneNumberGuy

Integrations Supported

PhoneNumberGuy

API Availability

Has API

API Availability

Has API

Pricing Information

$9.95 per month
Free Trial Offered?
Free Version

Pricing Information

$8 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

FreedomVoice

Date Founded

1996

Company Location

United States

Company Website

www.freedomvoice.com

Company Facts

Organization Name

Complexity Intelligence

Company Location

United States

Company Website

www.dataknowl.com

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Categories and Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

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