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Ratings and Reviews 0 Ratings
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Integrations Supported
5X
AskNicely
HubSpot CRM
HubSpot Customer Platform
Intercom
Mixpanel
Pipedrive
Segment
Zendesk
Zoho CRM
Integrations Supported
5X
AskNicely
HubSpot CRM
HubSpot Customer Platform
Intercom
Mixpanel
Pipedrive
Segment
Zendesk
Zoho CRM
API Availability
Has API
API Availability
Has API
Pricing Information
$79 per user per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Freshworks
Date Founded
2010
Company Location
United States
Company Website
www.freshworks.com/customer-success-software/
Company Facts
Organization Name
ChurnZero
Date Founded
2015
Company Location
United States
Company Website
churnzero.net
Categories and Features
Customer Success
Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis
Categories and Features
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Success
Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis