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What is Frill?

A more effective approach to collecting customer insights entails centralizing, organizing, and distributing product feedback within a single platform. This efficient and user-friendly method for gathering and managing consumer opinions is accessible online and includes a powerful, customizable widget that can be easily integrated into your website. It caters specifically to teams focused on improving product delivery and efficiency. You can manage your complete feedback board through one cohesive interface, with the platform effortlessly linking to your current systems to elevate user experience. There is no limit to the number of widgets you can create, regardless of your subscription, and each text element can be translated into your desired language. Frill allows for brand personalization, enabling you to customize the appearance with your own colors and keep your clients updated with automated email notifications. Gathering customer feedback is essential to the success of any product. By collecting user suggestions, the most favored and widely discussed ideas can be prioritized, enabling you to weave the best insights from your customers into your product development strategy. Furthermore, it is important to show your customers that their input plays a role in shaping the broader vision, which not only enhances their sense of belonging but also deepens their commitment to the ongoing development of the product. In this way, you create a collaborative environment where customers feel valued and empowered to contribute.

What is Convas?

We assist both our clients and ourselves in reimagining digital ideas from the very beginning. In essence, we design, enhance, and oversee our own digital products while simultaneously offering guidance to startup founders and established enterprises in achieving their goals. Enter Convas, a groundbreaking tool for managing customer feedback effectively. Convas acts as a centralized platform specifically designed for SaaS companies, enabling them to gather suggestions and feature requests seamlessly. By gaining a deep understanding of customer preferences, businesses can create products that truly resonate, leading to enhanced offerings and happier customers. This solution is perfect for both SaaS providers and emerging startups, delivering valuable insights into what is most important to their users and keeping them informed every step of the way. With an extensive array of features, Convas tackles the frequent issue of tracking customer feedback while ensuring ongoing communication regarding product updates. Our platform not only helps you gather and organize all customer insights in one convenient space but also allows you to keep your clients informed about your progress through automated notifications, guaranteeing they stay engaged throughout the development process. Ultimately, Convas transforms the way businesses interact with their customers, fostering a collaborative environment that drives innovation.

Media

Media

Integrations Supported

Behalf
Jira
Slack
Trello

Integrations Supported

Behalf
Jira
Slack
Trello

API Availability

Has API

API Availability

Has API

Pricing Information

$25 per month
Free Trial Offered?
Free Version

Pricing Information

$49 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Frill

Company Location

United States

Company Website

frill.co

Company Facts

Organization Name

Basecanvas

Date Founded

2017

Company Location

Sweden

Company Website

basecanvas.com

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Product Roadmap

Collaboration
Content Import / Export
Diagramming
Drag & Drop
Feature Management
Milestone Tracking
Prioritization
Requirements Management
Workflow Management

Categories and Features

Product Roadmap

Collaboration
Content Import / Export
Diagramming
Drag & Drop
Feature Management
Milestone Tracking
Prioritization
Requirements Management
Workflow Management

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