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Ratings and Reviews 3 Ratings

Total
ease
features
design
support

Ratings and Reviews 10,756 Ratings

Total
ease
features
design
support

What is Front?

Front is a comprehensive customer service solution designed to enhance teamwork and collaboration. This robust platform empowers more than 9,000 businesses, including yours, to achieve exceptional five-star service effortlessly. By streamlining communication and integrating various tools, Front ensures that customer interactions are both efficient and effective.

What is Connecteam?

Connecteam is a comprehensive mobile application tailored for employees who work outside of traditional desk environments. It offers essential tools for overseeing and coordinating field staff, featuring options for communication, workflow management, scheduling, and time tracking. With just a few simple clicks, you can unify your mobile workforce. The desktop Launchpad enables seamless collaboration, operational management, skill development, and employee engagement monitoring. In no time, you can design a fully-branded mobile app for your organization, incorporating elements like safety checklists, orientation programs, product catalogs, and shift management features. Additionally, you have the flexibility to personalize the app's functionalities to meet your specific requirements. You can also analyze team interactions with company resources, allowing you to identify areas for improvement and enhance efficiency. Connecteam empowers both managers and employees to streamline their processes, enabling a greater focus on growth. The platform supports various integrations, including Google Calendar, Gusto, QuickBooks Payroll, Xero, and more, ensuring a seamless experience for users. Ultimately, this all-in-one solution is designed to enhance productivity and engagement among non-desk employees.

Media

Media

Integrations Supported

Dropbox
Google Drive
Zapier
AccessOwl
Aircall
Canopy
Canvas
ClickUp
Forethought
Forumbee
Hightouch
Klaus
Latenode
Meltano
Meya
Microsoft 365
Môveo AI
Refold
Slack

Integrations Supported

Dropbox
Google Drive
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

$19.00/month/user
Starter: $19/per user/per month for minimum 2 users and maximum 10 users (billed annually)

Growth: $49/per user/per month for minimum 5 users and maximum 50 users (billed annually)

Scale: $99/per user/per month for minimum 10 users.(billed annually)
Free Trial Offered?

Pricing Information

$29 for up to 30 users
We keep it simple and affordable:
Free 14-day trial (no credit card required) includes all features, so you can truly experience the product with no limitations.
Small Business plan is free for up to 10 users.
Premium plans start at $29/month, fixed price for the first 30 users.
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Front

Date Founded

2013

Company Location

United States

Company Website

front.com

Company Facts

Organization Name

Connecteam

Date Founded

2015

Company Location

United States

Company Website

connecteam.com

Categories and Features

AI Customer Service

Not specified

Collaboration

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Document Management
Real Time Editing
Task Management
Video Conferencing

Customer Communications Management

Batch Communications
Chat / Messaging
Email Distribution
Multi-Channel Communications
Personalization

Customer Engagement

Communication Management
Community Management
Live Chat

Customer Service

Alerts / Escalation
Appointment Management
Email Management
Live Chat
Performance Metrics
Workflow Management

Customer Success

Account Management
Communication Management
Customer Engagement
Usage Tracking / Analytics

Email Clients

Not specified

Email Management

Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker

Employee Communication Tools

Audio / Video Conferencing
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management

Help Desk

Alerts / Escalation
Automated Routing
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Service Level Agreement (SLA) Management
Ticket Management

Internal Communications

App Integration
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Social Sharing

Live Chat

Canned Responses
Proactive Chat
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Productivity

Collaboration
Notes Management
Project Management
Task Management
Team Chat

Remote Support

Live Chat
Real-time Chat

Team Communication

Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Task Management
Video Conferencing

Team Management

Assignment Management
Commenting / Notes
Goal Setting / Tracking
Messaging
Productivity Analysis
Project Planning
Task Management
Third Party Integration

Workflow Management

Access Controls/Permissions
Calendar Management
Configurable Workflow
Task Management
Third Party Integrations
Workflow Configuration

Categories and Features

Absence Management

Analytics/Reporting
Approval Process Control
Attendance Tracking
Calendar Management
Compliance Management
Employee Database
Employee Scheduling
Leave Policy Management
Notifications/Alerts
Overtime Management
Role-Based Permissions
Time Off Management
Timesheet Management

Attendance Tracking

Absence Management
Calendar Management
Employee Scheduling
Employee Time Clock
FMLA Tracking
Overtime Tracking
Reporting/Analytics
Self Service Portal
Time Tracking
Timesheets
Vacation / Leave Tracking

Car Wash Management

Not specified

Checklist

Not specified

Cleaning Services

Dispatch Management
Job Management
Mobile Access
Payroll Management
Recurring Appointments
Scheduling
Service History Tracking
Work Order Management

Collaboration

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Real Time Editing
Task Management

Document Management

Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Indexing
Document Retention
Electronic Signature
Forms Management
Full Text Search
Print Management

Employee Communication Tools

Activity / News Feed
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback

Employee Engagement

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Performance Management
Pulse Surveys

Employee Recognition

Leaderboards / Activity Tracking
Manager-to-Peer Recognition
Mention Management
Peer-to-Peer Recognition
Rewards Catalog
Rewards Points
Social Recognition
eCards

Employee Scheduling

Automated Scheduling
Calendar Management
Employee Database
Group Scheduling
Messaging
Mobile Access
Payroll Management
Reporting/Analytics
Resource Management
Schedule Distribution
Scheduling
Shift Scheduling
Shift Swapping
Time Clock
Time Tracking
Vacation / Leave Tracking

Employee Survey

Not specified

Field Service Management

Contact Database
Customer Database
Dispatch Management
Electronic Signature
Mobile Access
Scheduling
Service History Tracking
Time Clock
Work Order Management

Forms Automation

Approval Process Control
Archiving & Retention
Collaboration
Document Indexing
Drag & Drop
Full Text Search
Remote Document Access
Rules-Based Workflow

Home Services

Not specified

Human Resources

360 Degree Feedback
Attendance Management
Benefits Management
Compliance Management
Employee Database
Employee Lifecycle Management
Onboarding
Payroll Management
Performance Management
Self Service Portal
Time & Attendance Management
Time Off Management
Timesheets
Training Management

HVAC

Customer Database
Dispatch Management
Job Management
Maintenance Scheduling
Mobile Access
Scheduling
Service History Tracking
Technician Management
Work Order Management

Internal Communications

Chat/Messaging
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Voice Chat

Leave Management

Approval Process Control
Calendar Management
Employee Scheduling
FMLA Tracking
Leave & Absence Reporting
Leave Policy Management
Self Service Portal

Maintenance Management

Dispatch Management
Mobile Access
Planning Calendar
Preventive Maintenance
Scheduling
Service History Tracking
Technician Management
Work Order Management

Medical Scheduling

Drag & Drop
Multi-Location
No-Show Tracking
On Call Scheduling
Self Service Portal
Staff Scheduling

Onboarding

Course Management
Document Management
E-Verify / I-9 Forms
Electronic Forms
Electronic Signature
Employee Handbook
Employee Portal
File Management
Orientation Management
Self Service Portal
Task Management
Training Management

Plumbing

Customer Database
Dispatch Management
Job Management
Mobile Access
Scheduling
Service History Tracking
Technician Management
Work Order Management

PTO Tracking

Not specified

Restaurant Scheduling

Not specified

Scheduling

Alerts/Notifications
Automated Scheduling
Calendar Management
Class Scheduling
Employee Scheduling
Facility Scheduling
Group Scheduling
Multi-Location
Online Scheduling
Real-time Scheduling
Resource Scheduling

Service Dispatch

Call Center Management
Customer Database
Job Management
Job Tracking
Mobile Access
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Snow Removal

Not specified

Task Management

Collaboration
Create Subtasks
Mobile Access
Percent-Complete Tracking
Progress Tracking
Recurring Tasks
Reporting/Analytics
Spreadsheet View
Task Board View
Task Planning
Task Scheduling
Task Tracking
Time Tracking
To-Do List View

Team Chat

File Sharing
Groups / Channels
Search / Filter
Stickers / GIFs
Threaded Discussion

Team Communication

Activity / News Feed
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management

Team Management

Assignment Management
Commenting / Notes
Goal Setting / Tracking
Messaging
Productivity Analysis
Progress Tracking
Resource Management
Task Management
Third Party Integration
Time Tracking

Time & Attendance

Not specified

Time Clock

Hourly Employee Tracking
Messaging
Mobile Access
Online Punch Card
Payroll Management
Punch card
Reporting/Analytics
Salaried Employee Tracking
Sick Leave Tracking
Vacation / Leave Tracking
Workstation Tracking

Time Tracking

Automatic Time Capture
Billable & Non-Billable Hours
Employee Database
Expense Tracking
Mobile Time Tracking
Online Time Tracking
Overtime Calculation
Time per Project Reporting
Timesheet Management
Vacation / Leave Tracking

Tradesman Job Management

Dispatch Management
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Job Tracking
Scheduling
Time Tracking

Training

Built-In Course Authoring
Built-in LMS
Learner Portal
Mobile Learning
Training Companies

Work Schedule Makers

Not specified

Workflow Management

Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration

Workforce Management

Contractor Management
Employee Lifecycle Management
Performance Appraisal
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

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