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What is Fullcast Perform?

Fullcast Perform delivers automated routing that empowers sales teams to maximize productivity, efficiency, and revenue growth. It manages every stage of the funnel, from lead and account assignments to opportunities, cases, and subscriptions—all fully automated and configurable. By aligning routing logic with GTM strategies and territory plans, it eliminates errors and ensures every request lands with the right rep, instantly. Leaders gain real-time dashboards that track SLA compliance, identify bottlenecks, and provide immediate insight into routing performance. With its no-code design, routing can be configured by role, skills, availability, or custom CRM attributes, making it highly adaptable. Reps benefit from push notifications on new assignments and auto-qualification that prioritizes leads to boost conversions. By reducing rerouted leads and unmatched accounts, organizations save time and accelerate pipeline generation. Case studies from Udemy, Collibra, and Degreed highlight improvements like a 46% reduction in rerouted leads and significant increases in revenue alignment. Enterprise-grade compliance with SOC 2 and GDPR ensures data security and trust. With Fullcast Perform, businesses replace manual inefficiencies with a dynamic, automated system that drives consistent growth.

What is Distribution Engine?

The Distribution Engine offers a variety of approaches to allocate records among your teams, with several methods detailed below and even more options integrated into the application itself. Fairness is essential for keeping sales teams motivated and successful, and the round robin method emerges as the simplest and most effective way to accomplish this goal. By utilizing round robin distribution, each team member receives a record in succession, returning to the beginning once everyone has had their turn, which helps to eliminate any confusion surrounding the allocation process. Furthermore, load balancing serves as an effective strategy to ensure that workloads are evenly distributed among team members by considering their varying availability and levels of expertise. This method is particularly advantageous for case distribution since it can be adapted to fit assignments beyond the scope of what the Distribution Engine manages, while also accounting for the complexity or value of the records being distributed. Ultimately, the implementation of these distribution methods fosters a more structured and efficient team environment, allowing for enhanced collaboration and productivity. In essence, the right distribution strategy can make a significant difference in how effectively teams operate and achieve their goals.

Media

Media

Integrations Supported

Bullhorn
Champify
Fullcast
Gmail
HubSpot CRM
HubSpot Customer Platform
LinkedIn
Microsoft 365
Microsoft Outlook
Salesforce
Zendesk

Integrations Supported

Bullhorn
Champify
Fullcast
Gmail
HubSpot CRM
HubSpot Customer Platform
LinkedIn
Microsoft 365
Microsoft Outlook
Salesforce
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$30 per user per month
Free Trial Offered?
Free Version

Pricing Information

$45 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Fullcast

Date Founded

2017

Company Location

United States

Company Website

www.fullcast.com/usecases/lead-routing/

Company Facts

Organization Name

NC Squared

Company Location

United Kingdom

Company Website

nc-squared.com

Categories and Features

Revenue Intelligence

Actionable Insights
Alerts / Notifications
CRM Interactions
Call Scoring
Conversation Intelligence
Dashboard
Email/Message Interactions
Market Intelligence
Phone Call Interactions
Pipeline Visibility
Sales Coaching
Video Call Interactions

Revenue Operations

AI Insights
Account Health Dashboard
Automatic CRM Updates
Contact / Activity Tracking
RevOps Automation
Revenue Dashboard
Revenue Intelligence / Reporting
Sales Analytics
Sales Forecasting
Third-Party Data Aggregation

Sales Analytics

Collaboration Tools
Dashboards
Forecasting Analytics
Ideal Customer Profile (ICP)
Lead Analytics
Pipeline Management
Predictive Forecasting
Predictive Lead Scoring
Sales Intelligence Reporting

Sales Enablement

Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management

Sales Engagement

CRM Integration
Call Scripts / Call Steps
Email Sequences
Email Tracking / Automation
Lead Management
Reporting / Analytics
Sales / Voice Dialer
Sales Automation
Search
Task Management
Templates
Workflow Management

Sales Performance Management

Incentive Compensation Management (ICM)
Predictive Sales Analytics
Quota Management
Reporting / Analytics
Sales Coaching Analysis
Sales Gamification
Sales Performance Tracking
Sales Planning & Forecasting
Territory Management

Categories and Features

Lead Management

Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking

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