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Ratings and Reviews 0 Ratings
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CallShaperAn All-In-One Call Center Solution CallShaper’s cloud-driven software for call centers offers a straightforward approach to call management. Inbound and outbound call center managers benefit from CallShaper's dynamic, user-friendly, and adaptable platform for optimizing their operations. The platform is tailored to help call centers lower expenses and enhance return on investment. CallShaper collaborates with businesses to boost contact rates, monitor agent performance, manage leads and sales workflows, and optimize outreach efforts. Managers can easily route calls to different parties using the intuitive drag-and-drop interactive Voice Response (IVR) editor, which considers agent availability, type, and timing. CallShaper also enables call centers to examine databases to identify leads, whether landline or mobile, as well as manage Do Not Call list entries and track call abandonment rates, aiding customers in adhering to Telephone Consumer Protection Act (TCPA) regulations. Supervisors have the capability to upload leads in bulk, while agents can rely on call scripts to effectively address and resolve customer inquiries. Furthermore, with predictive and preview dialing features, marketing agents can streamline their call processes and gain insights into lead information prior to engaging with clients, thus enhancing overall productivity and efficiency.
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What is Funnel CRM?
Don't miss out on any chances to secure deals or follow up with clients ever again. Many growing businesses encounter common hurdles, including losing potential leads, becoming inundated with emails, and overlooking vital follow-ups. The good news is that Funnel effectively solves all of these problems. You can try Funnel CRM free for 14 days, allowing you to experience its benefits firsthand. This intuitive CRM software streamlines lead tracking, simplifies follow-up management, reduces data entry, and significantly enhances sales outcomes. It really is that easy. With our simple form builder, crafting contact forms is a breeze; just insert the given code into your website, and you're good to go. Submissions from these forms are transformed into deals organized within a sales funnel, eliminating the mess of overflowing inboxes. You will get alerts when your clients have read your messages. Delight your customers with sleek, professional proposals, and take advantage of support for various currencies. Funnel automatically builds and manages your contacts database using the collected information from the contact forms, requiring no extra effort from you. Additionally, you can respond to your clients through your favorite email client or mobile device, ensuring a smooth integration that simplifies the management of customer relationships. This innovative approach not only saves you time but also increases your ability to maintain strong client connections.
What is CircleBack?
At the core of every success is a significant relationship, be it with a partner, mentor, or customer. CircleBack offers vital tools designed to cultivate these connections, granting you the time and flexibility needed to advance and achieve your objectives. The platform effectively tackles a major productivity hurdle: the challenge of engaging with the right people at the right time. By employing a distinctive data engine, CircleBack tracks alterations in essential connection information and retrieves the latest contact details, ensuring your relationships are both robust and effective. Its email signature capture function conveniently generates entries for those you have interacted with but have not yet saved, simplifying the task of keeping your network updated. Furthermore, you can easily incorporate contacts into your address book with a powerful OCR business card scanner, making it easier than ever to keep a well-organized and accessible contact list. This inventive strategy not only improves your ability to connect but also enables you to concentrate on what is truly important in your professional journey, fostering an environment where success can thrive.
Integrations Supported
Gmail
API Availability
Has API
API Availability
Has API
Pricing Information
$10.00 per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Funnel CRM
Date Founded
2017
Company Location
United States
Company Website
www.funnelcrm.co
Company Facts
Organization Name
CircleBack
Date Founded
2014
Company Location
United States
Company Website
www.circleback.com
Categories and Features
Contact Management
Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Lead Management
Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking
Proposal Management
Automatic Formatting
Calendar Management
Collaboration
Contact Management
Content Repository
Document Management
Electronic Signature
Knowledge Library
Pipeline Management
RFP Management
Requirements Management
Revision Management
Task Management
Templates
Version Control
Sales Tracking
Activity Dashboard
Alerts / Notifications
Appointment Scheduling
Call Logging
Comments / Notes
Custom Reports
Document Management
Email Templates
Interaction Tracking
Lead Management
Lead Scoring
Pipeline Management
Reporting / Analytics
Task Management
Categories and Features
Contact Management
Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration