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What is GCors CRM?

Our Customer Relationship Management (CRM) system is specifically crafted to fulfill all your business needs seamlessly. Boasting extensive customization options, it empowers you to fully leverage the capabilities of our CRM solution with ease. Its intuitive interface encourages a cohesive experience that can be learned within a single day. Moreover, our knowledge base offers valuable resources to expedite your onboarding process with the CRM even further. The Calendar module provides a detailed view of all activities along with their current statuses, ensuring you stay organized. Essential resources like Projects, Offers, Invoices, Products, and Price lists are always at your fingertips. Strengthen communication with clients and within your team by taking advantage of our ticketing system. In addition, our chat widget can be integrated across multiple websites, allowing you to set specific triggers, active hours, and efficiently assign agents. You can also track visitor statistics on your websites, enabling your agents to provide immediate assistance directly through the CRM. The robust reporting module makes it simple to generate CRM reports, which can be dispatched via email with just one click. With this extensive array of features, your business processes can achieve unprecedented levels of efficiency and organization. This CRM system not only enhances workflow but also fosters better collaboration and communication across all levels of your organization.

What is CareColl?

Tailor your widget to embody your unique style or complement your site's design seamlessly. By employing proactive chat triggers, you can turn casual browsers into prospective customers, thereby enhancing your sales efforts through automated messages triggered by specific user behaviors. Our conditional loading feature allows you to strategically enable the live chat widget in the most critical areas of your site. Furthermore, an efficient offline messaging tool empowers visitors to send you messages and attach files, even when you are not available for a chat session. Users also have the option to conveniently email themselves a transcript of their conversation directly through the widget. Operators have the ability to monitor visitors' navigation paths in real-time within the chat interface, with their complete journey stored in chat history for future reference. To further streamline customer service, a comprehensive email client is integrated for representatives managing individual email queries, ensuring fluid communication and improved support experiences for both customers and agents. This combination of features not only enhances visitor engagement but also fosters a more personalized interaction with your audience.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$24.76 per user per month
Free Trial Offered?
Free Version

Pricing Information

$10 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

DESHODES

Date Founded

2012

Company Location

Serbia

Company Website

gcors.com

Company Facts

Organization Name

Intellial Solutions

Date Founded

2011

Company Location

India

Company Website

www.intellial.com

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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