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What is GCors CRM?

Our Customer Relationship Management (CRM) system is specifically crafted to fulfill all your business needs seamlessly. Boasting extensive customization options, it empowers you to fully leverage the capabilities of our CRM solution with ease. Its intuitive interface encourages a cohesive experience that can be learned within a single day. Moreover, our knowledge base offers valuable resources to expedite your onboarding process with the CRM even further. The Calendar module provides a detailed view of all activities along with their current statuses, ensuring you stay organized. Essential resources like Projects, Offers, Invoices, Products, and Price lists are always at your fingertips. Strengthen communication with clients and within your team by taking advantage of our ticketing system. In addition, our chat widget can be integrated across multiple websites, allowing you to set specific triggers, active hours, and efficiently assign agents. You can also track visitor statistics on your websites, enabling your agents to provide immediate assistance directly through the CRM. The robust reporting module makes it simple to generate CRM reports, which can be dispatched via email with just one click. With this extensive array of features, your business processes can achieve unprecedented levels of efficiency and organization. This CRM system not only enhances workflow but also fosters better collaboration and communication across all levels of your organization.

What is ConvertCall?

Every visitor to your website has the possibility of becoming a customer, which highlights the importance of engaging with them before they leave. ConvertCall significantly improves your interaction capabilities by tracking how customers behave and capturing a remarkable 88% more calls and inquiries from the very first day of use! Installing a widget on your site is a simple, yet highly customizable task accessible through your account. After setup, the callback button and widget triggers commence the process of collecting leads efficiently from your website. When visitors click on the button or when the triggers activate, a form pops up asking them to provide their phone number, assuring them of a callback within just a few seconds—typically in 20 to 30 seconds. The ConvertCall application then connects your manager directly with the prospective client, enabling an effective business dialogue while ensuring that all calls can be recorded and rated by the customers. At the conclusion of the conversation, a tailored SMS message is sent to the customer for follow-up, helping to maintain a connection. Furthermore, the customer's data is securely stored within the ConvertCall account and can be integrated with various CRMs, enhancing your customer relationship management process. This all-encompassing strategy not only increases lead conversion rates but also significantly improves customer engagement experiences. By leveraging these tools, businesses can cultivate lasting relationships with their clients.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$24.76 per user per month
Free Trial Offered?
Free Version

Pricing Information

$36 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

DESHODES

Date Founded

2012

Company Location

Serbia

Company Website

gcors.com

Company Facts

Organization Name

ConvertCall

Company Location

Spain

Company Website

convertcall.app/

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

Call Tracking

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

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