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What is GMS Hotel Felix?

Daily operations at the reception rely heavily on essential modules utilized by you and your team for optimal effectiveness. Key features encompass the rapid importation of inquiries from diverse platforms, visually appealing HTML forms for inquiries, and shared text modules that are consistently updated for both the hotel and its surrounding environment, guaranteeing that all computers retrieve the same data. Furthermore, there is an automatic logging of all guest communications along with various other capabilities. The comprehensive version includes a multitude of additional modules at no additional cost, such as a reservation assistant, HTML correspondence tools, an A-Z guest information directory, a GMS mail scanner, and efficient document management systems. Our committed support team is available around the clock throughout the year, ensuring timely responses to facilitate smooth operations for our clients. Presently, guests are required to fill out a registration form upon check-in, providing their personal details, which not only causes inconvenience but also increases the workload for the reception staff. This unnecessary step can result in delays, negatively impacting the overall guest experience, and may prompt the need for a more streamlined check-in process.

What is Correspondence Management System?

The Correspondence Management System serves as a standalone application aimed at enhancing the tracking of communication. Users can easily record both incoming and outgoing messages, ensuring comprehensive documentation. Each correspondence can be assigned to particular departments responsible for confirming receipt, which helps maintain organization. Moreover, the person in charge of administrative tasks can automatically send email reminders based on the correspondence logs to the appropriate personnel, promoting prompt acknowledgment of shared documents. This feature not only boosts accountability but also optimizes the overall communication workflow within the organization. Consequently, the system significantly contributes to improved operational efficiency and clarity in correspondence management.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$100
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

GMS Hutter

Date Founded

2010

Company Location

Austria

Company Website

www.gms.info/hotellerie/gms-hotel-felix/gms-hotel-felix---zusatzmodule-p1568

Company Facts

Organization Name

AtSoftware

Date Founded

2011

Company Location

Poland

Company Website

correspondence-software.com

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Categories and Features

Mailroom Management

Barcode Scanning
CASS Certified
Duplicate Management
Graphical Mail Piece Designer
Intelligent Mail Support
Job Management
PAVE Certified Presorting
Package Tracking
Signature Capture

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